can't save saettings of nextcloud client

ONLYOFFICE / onlyoffice-nextcloud

The app which enables the users to edit office documents from Nextcloud using ONLYOFFICE Document Server, allows multiple users to collaborate in real time and to save back those changes to Nextcloud

GNU Affero General Public License v3.0

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can't save saettings of nextcloud client #989

Closed shuraka closed 1 month ago

shuraka commented 2 months ago

Fresh client (9.2.0) install on nextcloud (28.0.5). Trying to save settings but nothing happen. Console output: Uncaught TypeError: Cannot read properties of undefined (reading 'collection') at HTMLDocument. (settings.js:91:23) at u (jquery.js:3489:29) at d (jquery.js:3557:12)

svenkampe commented 2 months ago

Exactly the same Problem here. Update nextcloud 28.04 -> 28.05 and onlyoffice client settings do not respond on any changes. The Save button is not working.

g0ha1 commented 2 months ago

Same problem NC29, client 9.2.0

Emergency1999 commented 2 months ago

same problem here, NC28.0.5 or 27.1.9, Client 9.2.0. still works on NC27.1.5, Client 8.2.4

khau99 commented 2 months ago

Same issue while using TrueChart's app after upgraded from 28 to 29. All works except this save button.

What drives me nuts is that if i fresh install Nextcloud V29 directly, the button works.

If you want more info, I created a ticked on TrueChart's Discord. I documented everything there.

https://discord.com/channels/830763548678291466/1236306874853490811/1236306879404183582

ostasevych commented 2 months ago

The same issue at 28.0.5. I've rolled back to 9.1.0.

mherrb commented 1 month ago

Hi, same issue here using Hetzner's your-storageshare.de hosting... I hope a fix can be found as one of the main use of this instance would be shared editing (I have an external document server for this). Hetzner doesn't allow customers to roll back the applications.

cleuenberg commented 1 month ago

Same issue on NextCloud 28.0.3 with OnlyOffice 9.2.0.

Misokados commented 1 month ago

Hello, We are checking the situation. We will update this thread as soon as possible.

kgraefe commented 1 month ago

I have the same issue, but different error messages:

Uncaught TypeError: o.SystemTags is undefined
    <anonymous> settings.js:91

However, it's the same line, so probably due to a different browser or sth.? I use Firefox

kgraefe commented 1 month ago

Enabling the app "Collaborative tags" fixes it for me.

cleuenberg commented 1 month ago

Thanks @kgraefe for this work-around, it's working now!

Misokados commented 1 month ago

We have prepared test build of the connector app for Nextcloud v.29: Artifact · ONLYOFFICE/onlyoffice-nextcloud@e4f9234 · GitHub 2 It resolves the described situation. You need to disable and remove current connector app and after that install the test build manually: ONLYOFFICE Api Documentation - Nextcloud ONLYOFFICE integration app 1 After that clear browser cache and check the situation. The official fix release is planned for the next version of the connector app.

scgf commented 1 month ago

How do I manually install an app when I have Nextcloud running in a Docker container? The advice I have read online tells me to drop the unzipped folder into nextcloud/apps - I have no such directory with Docker. Any ideas?

I've explored occ app:install onlyoffice which works, but simply grabs the latest version of the app. I don't have an app name for Artifact · ONLYOFFICE/onlyoffice-nextcloud@e4f9234 · GitHub 2 so am unable to use the same method.