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ONLYOFFICE / onlyoffice-owncloud

The app which enables the users to edit office documents from ownCloud using ONLYOFFICE Document Server, allows multiple users to collaborate in real time and to save back those changes to ownCloud
Apache License 2.0
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Owncloud have not access on onlyoffice when you activate the secrets. #311

Open rboufenghour opened 4 years ago

rboufenghour commented 4 years ago

We have two infrastrature , one with owncloud 10.4.1 with onlyoffice 4.2.1 and nextcloud 18.0.4 with onlyoffice 4.2.0

No problem with nextcloud.

When we activate the secrets in onlyoffice, we get an error on the owncloud side (and not on the nextcloud side) of the type : "GetConvertedUri on check error: An error occurred in the document service: Error while downloading the document file to be converted"

In onlyoffice we have this error : /var/log/onlyoffice/documentserver/converter/out.log

[2020-06-11T12:29:56.240] [ERROR] nodeJS - error downloadFile:url=https://xxxxxxxxxxxxxx/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.IBeEoE6TRF6FZ5Baz5-mpYKlZQrCC2eBBlIu7YwTT5g;attempt=2;code:null;connect:null;(id=conv_check_407718000_docx)
Error: Error response: statusCode:403 ;body:
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    at Request._callback (/snapshot/server/build/server/Common/sources/utils.js:0:0)
    at Request.init.self.callback (/snapshot/server/build/server/Common/node_modules/request/request.js:185:22)
    at Request.emit (events.js:198:13)
    at Request.<anonymous> (/snapshot/server/build/server/Common/node_modules/request/request.js:1154:10)
    at Request.emit (events.js:198:13)
    at IncomingMessage.<anonymous> (/snapshot/server/build/server/Common/node_modules/request/request.js:1076:12)
    at Object.onceWrapper (events.js:286:20)
    at IncomingMessage.emit (events.js:203:15)
    at endReadableNT (_stream_readable.js:1143:12)
    at process._tickCallback (internal/process/next_tick.js:63:19)
thommierother commented 4 years ago

See https://github.com/ONLYOFFICE/onlyoffice-owncloud/issues/310, maybe both have the same root cause?

The old issue with encryption which I already filed in January (which was fixed by Sergejy Linnick with a quick fix) was

https://github.com/ONLYOFFICE/onlyoffice-owncloud/issues/296

and commit https://github.com/ONLYOFFICE/onlyoffice-owncloud/commit/10df64b3a7c3b91c2222b3e27a82293194416ea8

Maybe the code change was not included in later builds?

thommierother commented 4 years ago

is anyone working on this? No progess for weeks .....