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ONLYOFFICE / onlyoffice-redmine

The app which enables the users to edit office documents from Redmine using ONLYOFFICE Document Server, allows multiple users to collaborate in real time and to save back those changes to Redmine
Apache License 2.0
22 stars 11 forks source link

Internal Error editing plugin's configuration (healthcheck issue) #173

Open Ingmar4ty opened 3 months ago

Ingmar4ty commented 3 months ago

I've already stuck for a sometime. When I try to apply changes, these entries appear in production.log:

[2024-07-08T06:28:38.972035 #1133706] INFO -- onlyoffice: [3ba4d41e-b6fd-4779-ba9a-32e625669fbb] Starting GET http://192.168.40.183/healthcheck {"accept-encoding"=>["gzip;q=1.0,deflate;q=0.6,identity;q=0.3"], "accept"=>["application/json"], "user-agent"=>["Ruby"], "host"=>["192.168.40.183"]} I, [2024-07-08T06:28:38.995961 #1133706] INFO -- onlyoffice: [3ba4d41e-b6fd-4779-ba9a-32e625669fbb] 200 OK {"server"=>["nginx"], "date"=>["Mon, 08 Jul 2024 03:28:38 GMT"], "content-type"=>["text/plain; charset=utf-8"], "content-length"=>["4"], "connection"=>["close"], "etag"=>["W/\"4-X/5TO4MPCKAyY0ipFgr6/IraRNs\""]} true I, [2024-07-08T06:28:38.996327 #1133706] INFO -- onlyoffice: [3ba4d41e-b6fd-4779-ba9a-32e625669fbb] Starting POST http://192.168.40.183/coauthoring/CommandService.ashx {"accept-encoding"=>["gzip;q=1.0,deflate;q=0.6,identity;q=0.3"], "accept"=>["application/json"], "user-agent"=>["Ruby"], "host"=>["192.168.40.183"], "content-type"=>["application/json"]} {"c":"version"} I, [2024-07-08T06:28:39.000995 #1133706] INFO -- onlyoffice: [3ba4d41e-b6fd-4779-ba9a-32e625669fbb] 200 OK {"server"=>["nginx"], "date"=>["Mon, 08 Jul 2024 03:28:39 GMT"], "content-type"=>["application/json"], "content-length"=>["11"], "connection"=>["close"], "etag"=>["W/\"b-lERy/avTtdujPoqgpQ3J0t6y0BQ\""]} {"error":1} E, [2024-07-08T06:28:39.001356 #1133706] ERROR -- onlyoffice-redmine: [3ba4d41e-b6fd-4779-ba9a-32e625669fbb] Document key is missing or no document with such key could be found (200 OK)

Is there any way to trace it on the onlyoffice container side? "docker logs container_id" stores nothing about it.

Thanks in advance.

Ingmar4ty commented 2 months ago

I, [2024-08-09T04:23:08.884193 #2276892] INFO -- onlyoffice: [6a22ffae-9f7d-4747-b428-338b0efefe05] 200 OK {"server"=>["nginx"], "date"=>["Fri, 09 Aug 2024 01:23:08 GMT"], "content-type"=>["text/plain; charset=utf-8"], "content-length"=>["4"], "connection"=>["close"], "etag"=>["W/\"4-X/5TO4MPCKAyY0ipFgr6/IraRNs\""]} true I, [2024-08-09T04:23:08.884622 #2276892] INFO -- onlyoffice: [6a22ffae-9f7d-4747-b428-338b0efefe05] Starting POST http://myserver.com/coauthoring/CommandService.ashx {"accept-encoding"=>["gzip;q=1.0,deflate;q=0.6,identity;q=0.3"], "accept"=>["application/json"], "user-agent"=>["Ruby"], "host"=>["myserver.com"], "content-type"=>["application/json"]} {"c":"version"} I, [2024-08-09T04:23:08.890927 #2276892] INFO -- onlyoffice: [6a22ffae-9f7d-4747-b428-338b0efefe05] 200 OK {"server"=>["nginx"], "date"=>["Fri, 09 Aug 2024 01:23:08 GMT"], "content-type"=>["application/json"], "content-length"=>["11"], "connection"=>["close"], "etag"=>["W/\"b-lERy/avTtdujPoqgpQ3J0t6y0BQ\""]} {"error":1} E, [2024-08-09T04:23:08.891355 #2276892] ERROR -- onlyoffice-redmine: [6a22ffae-9f7d-4747-b428-338b0efefe05] Document key is missing or no document with such key could be found (200 OK)

Okay, maybe that one will be more informative, what happends to this document? I hope to see any help