🔧 [Refactor] FAQ and SUPPORT for ocelot.social

Mogge commented 4 years ago

:zap: Refactor ticket

[ ] Establish FAQ and SUPPORT for ocelot.social. So far it points to the main page.
[ ] Check the links to donations on heroku. The domain is called ocelot.social put it is always redirected to ocelot-social.herokuapp,cpm
[ ] There is a link to the FAQ regarding the image bluring in the ContributionForm component.

Tirokk commented 4 years ago

Hello @sushidave !

How can we establish the FAQs and may be the support site again? Cheers, Wolle 😘

sushidave commented 4 years ago

@Tirokk

How can we establish the FAQs and may be the support site again?

For the FAQs, here's a plan:

Retrieve the archived version of the WordPress multisite hosting FAQs in English and German. The files are available in the cloud of Menschheitsfamilie association.
Install the archives on a WordPress installation.
Delete/neutralise operator specific content such as links, branding, operator's specialties.
Optional: Copy the content to a new platform with crowd-based localisation (e.g. GitHub).
Update the blur image FAQ URL in the UI.

For the support site: For HC, it's an osTicket Support Ticketing System available at https://osticket.com/ but it depends on your requirements what platform you chose.

Tirokk commented 3 years ago

Thanks for quick response @sushidave ! 😘

I discuss this with the dev-team and come back to you. It’ll take some time, because of priorities … 👍🏼

Ocelot-Social-Community / Ocelot-Social

🔧 [Refactor] FAQ and SUPPORT for ocelot.social #3933

:zap: Refactor ticket