Board reset failed on Marlin 2.1.2.1

[bmos]

Hardware Setup Creality Ender-5 Pro / Creality V4.2.7

Describe the problem I am able to upload a firmware file to the plugin and it is being copied to the SD card (I can see it on the card afterwards) and I can manually call M997 from the terminal to reset the printer successfully. HOWEVER, when I try to flash via this plugin it gives me the error "Board reset failed."

Log Files plugin_firmwareupdater_console.log is empty octoprint.log:

2023-06-10 12:28:28,345 - octoprint.plugins.firmwareupdater - INFO - Firmware update profile name: Default
2023-06-10 12:28:28,346 - octoprint.plugins.firmwareupdater - INFO - Printer port: /dev/ttyUSB0
2023-06-10 12:28:28,354 - octoprint.plugins.firmwareupdater - INFO - Flash method: marlinbft
2023-06-10 12:28:28,359 - octoprint.plugins.firmwareupdater - INFO - Python package 'marlin-binary-protocol' is installed: True
2023-06-10 12:28:28,362 - octoprint.plugins.firmwareupdater - INFO - Marlin BINARY_FILE_TRANSFER capability is enabled: True
2023-06-10 12:28:28,382 - octoprint.plugins.firmwareupdater - INFO - Firmware update started
2023-06-10 12:28:28,383 - octoprint.plugins.firmwareupdater - INFO - Disconnecting from printer
2023-06-10 12:28:28,498 - octoprint.plugins.firmwareupdater - INFO - Current Baud: 115200
2023-06-10 12:28:28,498 - octoprint.plugins.firmwareupdater - INFO - Initializing Marlin BFT protocol
2023-06-10 12:28:28,500 - octoprint.plugins.firmwareupdater - INFO - pySerial Version: 3.5
2023-06-10 12:28:28,561 - octoprint.plugins.firmwareupdater - INFO - Connecting to printer at '/dev/ttyUSB0' using Marlin BFT protocol
2023-06-10 12:28:28,563 - octoprint.plugins.firmwareupdater - INFO - Connecting: Switching Marlin to binary protocol...
2023-06-10 12:28:28,645 - octoprint.plugins.firmwareupdater - INFO - Connection synced [0], binary protocol version 0.1.0, 96 byte payload buffer
2023-06-10 12:28:28,645 - octoprint.plugins.firmwareupdater - INFO - Transfering file to printer using Marlin BFT '/tmp/tmpfhxkp_kl' -> /firmware.bin
2023-06-10 12:28:51,599 - octoprint.plugins.firmwareupdater - INFO - Binary file transfer complete
2023-06-10 12:28:52,617 - octoprint.plugins.firmwareupdater - INFO - Firmware update reset: attempting to reset the board
2023-06-10 12:28:52,624 - octoprint.plugins.firmwareupdater - INFO - Resetting printer at '/dev/ttyUSB0'
2023-06-10 12:28:52,642 - octoprint.plugins.firmwareupdater - INFO - Sending out-of-band reset command to '/dev/ttyUSB0'
2023-06-10 12:28:52,652 - octoprint.plugins.firmwareupdater - INFO - Waiting 10s for printer at '/dev/ttyUSB0' to reset
2023-06-10 12:29:02,784 - octoprint.plugins.firmwareupdater - ERROR - Timeout waiting for board reset to init
2023-06-10 12:29:02,785 - octoprint.plugins.firmwareupdater - ERROR - Board reset failed
2023-06-10 12:29:02,787 - octoprint.plugins.firmwareupdater - ERROR - Reset failed
2023-06-10 12:29:02,800 - octoprint.plugins.firmwareupdater - INFO - Reconnecting to printer: port=/dev/ttyUSB0, baudrate=115200, profile={'axes': {'e': {'inverted': False, 'speed': 300}, 'x': {'inverted': False, 'speed': 6000}, 'y': {'inverted': False, 'speed': 6000}, 'z': {'inverted': False, 'speed': 200}}, 'color': 'default', 'extruder': {'count': 1, 'defaultExtrusionLength': 5, 'nozzleDiameter': 0.4, 'offsets': [(0.0, 0.0)], 'sharedNozzle': False}, 'heatedBed': True, 'heatedChamber': False, 'id': '_default', 'model': 'Ender 5 Pro', 'name': 'Ender 5 Pro', 'volume': {'custom_box': False, 'depth': 220.0, 'formFactor': 'rectangular', 'height': 300.0, 'origin': 'lowerleft', 'width': 220.0}}
2023-06-10 12:29:03,045 - octoprint.plugins.firmwareupdater - INFO - Got CONNECTED event
2023-06-10 12:29:03,048 - octoprint.plugins.firmwareupdater - INFO - Run postflash flag is not set
2023-06-10 12:29:03,062 - octoprint.util.comm - INFO - M110 detected, setting current line number to 0
2023-06-10 12:29:03,100 - octoprint.util.comm - INFO - Printer reports firmware name "Marlin 2.1.2 (Jun  9 2023 19:28:10)"
2023-06-10 12:29:03,119 - octoprint.plugins.firmwareupdater - INFO - Setting BINARY_FILE_TRANSFER capability to True

Additional context I have "Use timestamp filenames" enabled. I have also tried enabling "Use alternative reset" and setting "Wait after connect" to 3.

[benlye]

Does either reset option cause the printer to do anything at all? I assume it's not just failing to detect the reset, the printer isn't even resetting?

Can you post the log from the alternative reset attempt?

[bmos]

After removing all the files on the SD card and testing again on alternate, it worked perfectly. Not sure if it was the bin files of previous attempts or something else, but thanks for your reply.

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