octo print

[billyreese]

The problem

installed bl touch and firmware for it sliced a file tried to print and after one probe test Octoprint failed and disconnected

Did the issue persist even in safe mode?

I cannot test this issue in safe mode (state why below)

If you could not test in safe mode, please state why

it disconnected from the octoprint side of the serial port

Version of OctoPrint

1.7.3

Operating system running OctoPrint

OctoPi

Printer model & used firmware incl. version

ender 3v2 ver1.1.1

Browser and version of browser, operating system running browser

microsoft edge

Checklist of files to include below

• [X] Systeminfo Bundle (always include!)
• [ ] Contents of the JavaScript browser console (always include in cases of issues with the user interface)
• [ ] Screenshots and/or videos showing the problem (always include in case of issues with the user interface)
• [X] GCODE file with which to reproduce (always include in case of issues with GCODE analysis or printing behaviour)

Additional information & file uploads

Unexpected error while reading serial port, please consult octoprint.log for details: SerialException: 'device reports readiness to read but returned no data (device disconnected or multiple access on port?)' @ comm.py:_readline:3940 Please see https://faq.octoprint.org/serialerror for possible reasons of this. Changing monitoring state from "Operational" to "Offline after error" Connection closed, closing down monito octoprint-systeminfo-20220209022719.zip r

[github-actions[bot]]

Hi @billyreese!

It looks like you didn't upload a system info bundle as requested by the template. A bundle is required to further process your issue. It contains important logs and system information to be able to put your issue into context and give pointers as to what has happened.

Please edit your original post above and upload a bundle zip file. Actually upload the file please and do not paste some link to a cloud provider, we want to have everything in one place here. Also do not unpack, repack or otherwise modify the bundle or its name, share it exactly like you get it from OctoPrint.

Without the availability of a bundle, your issue will have to be closed.

Thank you for your collaboration.

Thank you @billyreese for adding a bundle! Now this can actually get looked at.

[foosel]

This isn't a bug in OctoPrint, that's your printer suddenly vanishing from the system or something like that. See the FAQ entry. You are welcome to open a support request on the community forums.