ely.by authentication error

[Asif-Rahman-Abir]

Operating System

Windows 11

Version of Prism Launcher

Prism Launcher 8.4

Version of Qt

Qt 6.7.2

Description of bug

in the manage account part the authentication shows errored and when i removed the account and tried to add it again it says authentication ended with a network error.

Steps to reproduce

just try adding ely.by account.

Suspected cause

i dont know

This issue is unique

• [X] I have searched the issue tracker and did not find an issue describing my bug.

[Octol1ttle]

1) show log (%APPDATA%\PrismLauncher\logs\PrismLauncher-0.log) 2) usually this means invalid credentials

[Asif-Rahman-Abir]

0.000 D | Testing "C:/Users/asifr/AppData/Roaming/PrismLauncher/qtlogging.ini" ... 0.000 D | Found "C:/Users/asifr/AppData/Local/Programs/PrismLauncher/data/../qtlogging.ini" ... 0.000 D | Loading logging rules from: "C:/Users/asifr/AppData/Local/Programs/PrismLauncher/data/../qtlogging.ini" 0.000 D | Setting log rules: 0.000 D | "*.debug=true" 0.000 D | "katabasis.*.debug=false" 0.000 D | "launcher.auth.credentials.debug=false" 0.000 D | "launcher.task=false" 0.000 D | "launcher.task.net=true" 0.000 D | "launcher.task.net.download.debug=false" 0.000 D | "launcher.task.net.metacache=false" 0.000 D | "launcher.task.net.metacache.http=true" 0.000 D | "launcher.task.net.upload=true" 0.001 D | "qt.*.debug=false" 0.001 D | <> Log initialized. 0.001 D | <> No migration needed from "PolyMC" 0.001 D | <> No migration needed from "MultiMC" 0.001 D | Prism Launcher, 2022-2024 Prism Launcher Contributors, 2021-2022 PolyMC Contributors, 2012-2021 MultiMC Contributors 0.001 D | Version : "8.4" 0.001 D | Platform : "official" 0.001 D | Git commit : "" 0.001 D | Git refspec : "refs/heads/stable" 0.001 D | Compiled for : "Windows 6.2.9200 AMD64" 0.001 D | Compiled by : "Clang - 18.1.8" 0.001 D | Build Artifact : "Windows-MinGW-w64-Qt" 0.001 D | Updates Enabled : Yes 0.001 D | Work dir before adjustment : "C:/Users/asifr/AppData/Local/Programs/PrismLauncher" 0.001 D | Work dir after adjustment : "C:/Users/asifr/AppData/Roaming/PrismLauncher" 0.001 D | Adjusted by : "Persistent data path" 0.001 D | Binary path : "C:/Users/asifr/AppData/Local/Programs/PrismLauncher" 0.001 D | Application root path : "C:/Users/asifr/AppData/Local/Programs/PrismLauncher" 0.001 D | <> Paths set. 0.017 D | Detected default console font: "Courier New" , substitutions: "" 0.035 D | <> Settings loaded. 0.035 D | Detecting proxy settings... 0.035 D | Using no proxy is an option! 0.035 D | <> Network done. 0.044 D | Your language is "en_US" 0.044 D | <> Translations loaded. 0.045 D | Started watching "C:/Users/asifr/AppData/Roaming/PrismLauncher/icons" 0.045 D | Adding "icons/curseforge_symbolica.png" 0.368 D | Adding "icons/modrinth_another-rpg-pack.png" 0.374 D | Adding "icons/modrinth_fabulously-optimized.png" 0.375 D | Adding "icons/curseforge_mythic-meadows.png" 0.377 D | Adding "icons/curseforge_pwrdown-rpg-fabric.jpeg" 0.378 D | Sorting icon list... 0.378 D | <> Instance icons intialized. 0.378 D | [Theme] <> Initializing Icon Themes 0.378 D | [Theme] Loaded Built-In Icon Theme "pe_colored" 0.378 D | [Theme] Loaded Built-In Icon Theme "pe_light" 0.378 D | [Theme] Loaded Built-In Icon Theme "pe_dark" 0.378 D | [Theme] Loaded Built-In Icon Theme "pe_blue" 0.378 D | [Theme] Loaded Built-In Icon Theme "breeze_light" 0.379 D | [Theme] Loaded Built-In Icon Theme "breeze_dark" 0.379 D | [Theme] Loaded Built-In Icon Theme "OSX" 0.379 D | [Theme] Loaded Built-In Icon Theme "iOS" 0.379 D | [Theme] Loaded Built-In Icon Theme "flat" 0.379 D | [Theme] Loaded Built-In Icon Theme "flat_white" 0.379 D | [Theme] Loaded Built-In Icon Theme "multimc" 0.380 D | [Theme] Icon Theme Folder Path: "C:/Users/asifr/AppData/Roaming/PrismLauncher/iconthemes" 0.380 D | [Theme] <> Icon themes initialized. 0.380 D | [Theme] <> Initializing Widget Themes 0.380 D | [Theme] Determining System Theme... 0.380 D | [Theme] System theme seems to be: "windows11" 0.380 D | [Theme] Considering theme from theme factory: "windows11" 0.380 D | [Theme] System theme has been determined to be: "windows11" 0.380 D | [Theme] Loading Built-in Theme: "system" 0.380 D | [Theme] Loading Built-in Theme: "dark" 0.380 D | [Theme] Loading Built-in Theme: "bright" 0.380 D | [Theme] Theme Folder Path: "C:/Users/asifr/AppData/Roaming/PrismLauncher/themes" 0.380 D | [Theme] <> Widget themes initialized. 0.381 D | [Theme] CatPacks Folder Path: "C:/Users/asifr/AppData/Roaming/PrismLauncher/catpacks" 0.381 D | Instance path : "instances" 0.382 D | Loading Instances... 0.382 D | Discovering instances in "C:/Users/asifr/AppData/Roaming/PrismLauncher/instances" 0.382 D | Found instance ID "Fabulously Optimized" 0.383 D | Found instance ID "Fabulously Optimized(1)" 0.383 D | Will load group list now. 0.388 D | Group list loaded. 0.396 D | Loaded instance "Fabulously Optimized 5.3.3" from "C:/Users/asifr/AppData/Roaming/PrismLauncher/instances/Fabulously Optimized" 0.403 D | Loaded instance "Fabulously Optimized 5.10.3" from "C:/Users/asifr/AppData/Roaming/PrismLauncher/instances/Fabulously Optimized(1)" 0.403 D | <> Instances loaded. 0.403 D | Loading accounts... 0.408 D | <> Accounts loaded. 0.468 D | <> Cache initialized. 0.468 D | Downloading Translations Index... 0.470 W | [launcher.task.net]: [HttpMetaCache] Removing cache entry because of old age! 0.478 D | [Theme] <> Icon theme set. 0.478 D | [Theme] applying theme "System" 0.479 D | [Theme] <> Application theme set. 0.505 D | Reloading news. 0.512 D | Loading components 0.531 D | Component list save is scheduled for "Fabulously Optimized 5.10.3" 0.553 D | Resolving dependencies 0.553 D | "Req: net.fabricmc.intermediary" Is met. 0.553 D | "Req: net.minecraft == 1.20.4" Is met. 0.553 D | "Req: org.lwjgl3" Is met. 0.553 D | Component list update/resolve task succeeded for "Fabulously Optimized 5.10.3" 0.557 D | Instance-type specific settings were loaded! 0.601 D | <> Main window shown. 0.601 D | Initializing updater 0.609 D | <> Updater started. 0.726 D | Dir changed: "C:/Users/asifr/AppData/Roaming/PrismLauncher/translations" 1.003 D | Dir changed: "C:/Users/asifr/AppData/Roaming/PrismLauncher/translations" 1.013 D | Got translations index! 1.013 D | Dir changed: "C:/Users/asifr/AppData/Roaming/PrismLauncher/translations" 1.151 D | Finished loading RSS feed. 1.158 D | Loaded news entry "Prism Launcher Release 8.4, now available" 1.158 D | Loaded news entry "Microsoft authentication issues in some regions" 1.158 D | Loaded news entry "Prism Launcher Release 8.3, now available" 1.159 D | Loaded news entry "Prism Launcher Release 8.2, now available" 1.159 D | Loaded news entry "Prism Launcher Release 8.1, now available" 1.159 D | Loaded news entry "Prism Launcher Release 8.0, now available" 1.159 D | Loaded news entry "[MALWARE WARNING] RCE Vulnerability on some modded servers - Bleeding Pipe" 1.159 D | Loaded news entry "Prism Launcher Release 7.2, now available" 1.159 D | Loaded news entry "Prism Launcher Release 7.1, now available" 1.159 D | Loaded news entry "Prism Launcher Release 7.0, now available" 1.159 D | Loaded news entry "FTB Modpack Downloading Removal." 1.159 D | Loaded news entry "[MALWARE WARNING] \"fractureiser\" malware in many popular Minecraft mods and modpacks" 1.159 D | Loaded news entry "[SECURITY UPDATE] Prism Launcher Release 6.3, now available" 1.159 D | Loaded news entry "Prism Launcher Release 6.2, now available" 1.159 D | Loaded news entry "Prism Launcher Release 6.1, now available" 1.159 D | Loaded news entry "Prism Launcher Release 6.0, now available" 1.159 D | Loaded news entry "Prism Launcher Release 5.2, now available" 1.159 D | Loaded news entry "Prism Launcher Release 5.1, now available" 1.159 D | Loaded news entry "Prism Launcher Release 5.0, now available" 1.159 D | Loaded news entry "PolyMC Update 1.4.2, now available" 1.159 D | Loaded news entry "PolyMC Update 1.4.1, now available" 1.159 D | Loaded news entry "PolyMC Update 1.4.0, now available" 1.159 D | Loaded news entry "PolyMC Update 1.3.2, now available" 1.159 D | Loaded news entry "PolyMC Update 1.3.1, now available" 1.159 D | Loaded news entry "PolyMC Update 1.3.0, now available" 1.159 D | Loaded news entry "PolyMC Update 1.2.2, now available (CurseForge Hotfix)" 1.159 D | Loaded news entry "PolyMC Update 1.2.1, now available" 1.159 D | Loaded news entry "PolyMC Update 1.2.0, now available" 1.159 D | Loaded news entry "PolyMC Update 1.1.1, now available" 1.159 D | Loaded news entry "PolyMC Update 1.1.0, now available" 1.159 D | Loaded news entry "Moving on" 1.159 D | Loaded news entry "Modrinth support and Mod downloading" 1.159 D | Loaded news entry "New maintainers and step down." 1.159 D | News loading succeeded. 5.772 D | Component list save performed now for "Fabulously Optimized 5.10.3" 31.012 D | [launcher.task.net.metacache.http]: Saving metacache with 20 entries 55.455 D | AuthFlow: "Logging in with Ely.by account." 56.885 W | [qt.network.http2]: stream 1 finished with error: "Host requires authentication" 67.932 D | Opening URL "https://prismlauncher.org/wiki/help-pages/Getting-Started#adding-an-account" 163.970 D | AuthFlow: "Logging in with Ely.by account." 165.346 W | [qt.network.http2]: stream 1 finished with error: "Host requires authentication" 189.388 D | AuthFlow: "Logging in with Ely.by account." 190.343 W | [qt.network.http2]: stream 3 finished with error: "Host requires authentication" 194.763 D | Paged dialog close requested 194.767 D | Sorting icon list... 194.768 D | Detecting proxy settings... 194.768 D | Using no proxy is an option! 194.768 D | Paged dialog close approved 194.768 D | Paged dialog geometry saved 194.787 D | Discovering instances in "C:/Users/asifr/AppData/Roaming/PrismLauncher/instances" 194.788 D | Found instance ID "Fabulously Optimized" 194.788 D | Found instance ID "Fabulously Optimized(1)" 194.788 D | Should keep and soft-reload "Fabulously Optimized" 194.788 D | Should keep and soft-reload "Fabulously Optimized(1)" 293.607 D | AuthFlow: "Logging in with Ely.by account." 294.999 W | [qt.network.http2]: stream 1 finished with error: "Host requires authentication" 399.990 D | Opening URL "https://prismlauncher.org/wiki/help-pages/Getting-Started#adding-an-account" 416.939 D | Paged dialog close requested 416.943 D | Sorting icon list... 416.943 D | Detecting proxy settings... 416.944 D | Using no proxy is an option! 416.944 D | Paged dialog close approved 416.944 D | Paged dialog geometry saved 416.960 D | Discovering instances in "C:/Users/asifr/AppData/Roaming/PrismLauncher/instances" 416.961 D | Found instance ID "Fabulously Optimized" 416.961 D | Found instance ID "Fabulously Optimized(1)" 416.961 D | Should keep and soft-reload "Fabulously Optimized" 416.961 D | Should keep and soft-reload "Fabulously Optimized(1)"

[Octol1ttle]

It appears Ely.by servers are currently unavailable. Please try again later. I'll try to notify you once the services are restored

[Asif-Rahman-Abir]

thank you!

[Asif-Rahman-Abir]

seems like the issue is fixed so you can close the issue.