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Allow ServiceNow to close CRs once the deployment is complete #8735

Closed hnrkndrssn closed 5 months ago

hnrkndrssn commented 5 months ago

Are you a customer of Octopus Deploy? Don't raise the issue here. Please contact our support team so we can triage your feature request, making sure it's handled appropriately.

Prerequisites

The enhancement

The Need

For a deployment that creates its own CR, there is a per-project option, Auto Transition, that will attempt to move the CR that it created to the Review state when the deployment has completed successfully. The choice of moving to Review was because we didn’t want to be prescriptive.

Solution

The code responsible for moving the CR to the Review state would need to be updated to move it from review to closed due to the nature of the State workflow that blocks changes from jumping states.

Screenshots and Mockups

image

Links

octoreleasebot commented 5 months ago

Release Note: Allow users to choose to automatically transition a ServiceNow Change Request to either Review or Closed after a successful deployment

Octobob commented 4 months ago

:tada: The fix for this issue has been released in:

Release stream Release
2024.2 2024.2.5146
2024.3+ all releases