Dynamic typeahead search not working when card rendered in messaging extension

[shubham-betterworks]

Steps to reproduce:

1. Clone https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/bot-type-ahead-search-adaptive-cards/nodejs.
2. Add messaging extension command in manifest.json

   "composeExtensions": [
   {
       "botId": "{{Microsoft-App-Id}}",
       "commands": [
           {
               "id": "dynamicsearch",
               "type": "action",
               "title": "Dynamic Search",
               "description": "Dynamic Search",
               "initialRun": false,
               "fetchTask": true,
               "context": [
                   "compose"
               ]
           }
       ]
   }
   ],

3. Add the following messaging extension invoke handler in TeamsBot

   handleTeamsMessagingExtensionFetchTask(context, action) {
   const userCard = CardFactory.adaptiveCard(this.adaptiveCardForDyanamicSearch());
   
   return {
     task: {
       type: "continue",
       value: {
         card: userCard,
       },
     },
   };
   }

4. In onInvokeActivity method change last line return null with return super.onInvokeActivity(context);
5. Start up the bot service

Actual Behaviour

No invoke API call is being made with activity type application/search and shows the following result

Expected behaviour

An API call to invoke endpoint is made with activity type application/search and renders the list of options returned from onInvokeActivity handler

[sayali-MSFT]

@shubham-betterworks - We are looking into this we will get back to you soon.

[shubham-betterworks]

@sayali-MSFT any updates on this?

[sayali-MSFT]

@shubham-betterworks - We are trying to repro the scenario as per above instruction. It is working fine from our end. Microsoft Teams Version 1.5.00.21618 (64-bit)-E

If There is No value it is showing No Result-

[shubham-betterworks]

@sayali-MSFT I tested this in the browser earlier when I raised the issue. After your comment, I tested it again today and it is working now. Seems like something was updated at MS Teams end.

Thanks for your help

[shubham-betterworks]

hi @sayali-MSFT, suddenly the dynamic search stopped working in the task module 😞

https://user-images.githubusercontent.com/80667102/185382128-18f28bfe-72b0-429a-8f0d-8aea739a2174.mp4

Can you help by pointing in the right direction to where we should raise this bug?

[sayali-MSFT]

@shubham-betterworks - Are you update the Teams Client ?

[sayali-MSFT]

@shubham-betterworks - We are also facing the same issue after updating the teams Client, We have raised bug for the same and concerned team is looking into it. We will inform you once we get any update.

[shubham-betterworks]

@sayali-MSFT we usually use the web client in the Chrome browser.

Can you please share the link to the issue you raised so that we can track it as well?

[sayali-MSFT]

@shubham-betterworks -The bug link is accessible for internal users only. External users does not have access for this. We will update you once we get any update.

[shubham-betterworks]

@sayali-MSFT any ETA for the fix?

[sayali-MSFT]

@shubham-betterworks - Engineering team working on this issue. Currently we don’t have ETA or Update on this thread. We will update this thread once the bug is fixed

[shubham-betterworks]

@sayali-MSFT we have a new feature dependent on Dynamic typeahead search that is meant to go live in the first week of September. It would help if we can get any idea about ETA on the fix so that we can plan it accordingly. Thanks

[sayali-MSFT]

@shubham-betterworks -We will inform the engineering team and We will update you.

[shubham-betterworks]

@sayali-MSFT any updates?

[sayali-MSFT]

Engineering team working on this issue on priority and We will inform you once we get any update.

[shubham-betterworks]

@sayali-MSFT any updates?

[sayali-MSFT]

@shubham-betterworks -Could you please check it once with the updated version. Now we are able to see the List. Microsoft Teams Version 1.5.00.24124 (64-bit)-E. Thanks !

[shubham-betterworks]

@sayali-MSFT Checked on the above stated version and working fine. What about the older version will it work there as well or to use this feature the teams app should be >= 1.5.00.24124?

[sayali-MSFT]

@shubham-betterworks - Issue is fixed with the latest version. So use this feature the teams app with Latest version. Microsoft Teams Version 1.5.00.24124 (64-bit)-E.

[ChetanSharma-msft]

Hello @shubham-betterworks - Could you please confirm if your issue has resolved or still looking for any help?

[shubham-betterworks]

@ChetanSharma-msft this is still flaky. Sometimes it works (api call for invoke activity is made to get the dynamic result) and sometimes not( no API called)

[sayali-MSFT]

@shubham-betterworks - Thanks for your response, Could you please share the logs for when the scenario doesn't work. Because engineering team also don't able to reproduce the scenario. for investigation purpose please share the logs.

[shubham-betterworks]

@sayali-MSFT there is no request coming to the bot framework server so unfortunately no logs. I inspected via chrome dev tools and there is no API call being made from the MS Teams tabs in the browser

[sayali-MSFT]

@shubham-betterworks -Please share the Bot id and timestamp,So that we can try to get the error from our end.

[shubham-betterworks]

@sayali-MSFT bot id is ba982efe-d324-480f-86b8-f961b9c3e521. earlier timestamp I don't remember. Will try to set it up and hit the endpoint again. will share the timestamp once done.

[shubham-betterworks]

@sayali-MSFT Attaching the video recording as well showing the error in web app opened in chrome browser Recording was done at 16:37-16:38 IST web app in chrome. https://user-images.githubusercontent.com/80667102/200550841-4ded912c-c1f4-4b9a-8473-6e66fa372edd.mp4

Another recording showing the functionality in a native app for MacOS Recording was done at 16:42-16:43 IST for Microsoft Teams Mac OS app https://user-images.githubusercontent.com/80667102/200551079-5b85249e-8409-4c7a-9d04-8fd876af9aec.mp4

Stating the bot id once more ba982efe-d324-480f-86b8-f961b9c3e521

Let me know if I can provide something else to help you guys in debugging

[sayali-MSFT]

@shubham-betterworks - Thanks for providing the information, We will inform the engineering team and We will update you.

[sayali-MSFT]

@shubham-betterworks - Could you please try clearing cache and logging in browser again?

[sayali-MSFT]

@shubham-betterworks -Did you get chance to check?

[shubham-betterworks]

@sayali-MSFT sorry didn't get a chance to look into this. We will get back to you on this in 3-4 days.

[shubham-betterworks]

@sayali-MSFT, I cleared out the cache then logout and login again into Microsoft Teams in the chrome browser. Still the same behaviour

[sayali-MSFT]

@shubham-betterworks - Thank you for confirmation, we are checking it again and get back to you.

[dan-c-drawboard]

@sayali-MSFT Hello - I don't mean to hijack this ticket but I am also facing the same issue.

I'm displaying a type-ahead choice-set input in an adaptive card, via a task/fetch action from my message extension app. When text is entered into the field, it presents with Unable to show options right now as @shubham-betterworks describes above, and I can see no search request is reaching my app.

When I send the same card from my bot in conversation, entering text into the field does produce an incoming search request to my app, so the underlying issue seems to be related to the context of presenting the card as a ME task/fetch command vs. in a conversation with a bot. This behaviour is the same across web and desktop.

My app is intended to be purely a message extension, so not being able to use type-ahead in this context is a detriment. Perhaps this is alluded to in this frustratingly vague excerpt from the documentation: You can't get rich card experiences with dynamic search, such as query-based message extensions.

It would be great if there is a solution forthcoming, but if type-ahead is definitively impossible from an ME task module (ie. not an issue that will be solved), it would be helpful to update the documentation to reflect this explicitly: type-ahead choice-set inputs simply do not work in ME task modules.

[sayali-MSFT]

@dan-c-drawboard -Could you please share the client version, tenant id and video recording, so that we can investigate from our end?

[dan-c-drawboard]

Video recording here MSTeams version 1.6.00.1381 (64-bit) Manifest version 1.15 Bot ID: 54175ced-6598-425d-b3fb-5afdcc6c05d1

I've tested using my own in-development card (see in the recording) and also the dynamic-search card included with the type-ahead sample project.

[sayali-MSFT]

@dan-c-drawboard - Thanks for providing the information. We will inform the engineering team and let you know once we get any update.

[dan-c-drawboard]

@sayali-MSFT Hello - just wanted to see if there was any feedback from the engineering team on this issue?

[sayali-MSFT]

@dan-c-drawboard -Currently, we do not have exact ETA to share,we will let you know once we get any update.

[ChetanSharma-msft]

Hello Everyone, Sorry for delay in response.

We have informed engineering team about the bug and actively checking the updates and let you know if any. Please expect some delay in response.

[aya222222]

Hi, I hope this helps someone. I did following process and it worked:

Click three dots next to the channel name you want to use this app for. Choose "Manage team" . Choose "Apps" . Click "Upload an app" and upload an app .

[shubham-betterworks]

@sayali-MSFT @ChetanSharma-msft is there any update on the bug fix?

[ChetanSharma-msft]

Hello @shubham-betterworks - Sorry for delay in response. Engineering team is not able to repro this issue, so not able to further investigate it.

Could you please confirm whether you are facing this issue recently and if yes, please let us know if you are facing it with Teams Classic or New Teams Desktop or Web client?

[shubham-betterworks]

@ChetanSharma-msft Ok will check it on different clients and will update you

[Vaibhav-MSFT]

Hello everyone, We tested this sample both on Teams Web and Desktop Client as well as on Classic/New Teams, but there is no issue from our end. The sample seems to be working fine from our end. Sample link- https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/bot-type-ahead-search-adaptive-cards

[lilyydu]

Hi there,

Also facing this issue for Python with adaptive cards:

In my code, I am able to send the activity successfully (will print the generated results)