search

OfficeDev / microsoft-teams-apps-champion-management

Champion Management Platform is a custom Teams app that enables organizations to onboard and maintain champions/ SME in their organization in Teams.
MIT License
125 stars 48 forks source link

First Run Experience not working? #124

Closed DanRCCHS closed 1 year ago

DanRCCHS commented 1 year ago

Hi, I am attempting to deploy the Champion Management app into our Teams environment and am currently stuck on the First Run Experience portion of the deployment. The app has been successfully added to SharePoint, API access approved, added to Teams, and shows up in the custom apps available for users to add to a Team and/or locally to their Teams client. After adding the app via the '+' sign at the top of a channel, it gets added and I see the spinning wheel for a second or two before it goes away and nothing else happens. I have tried several times by removing/adding the app, but the same behavior occurs. This is using the browser version of Teams (latest Edge build) where I would expect to see the 'MOD Administrator' message pop up as in step 4 of the Deployment Guide.

If I understand correctly, the user running the FRE should be a SP admin and presumably be properly licensed for O365? that part is unclear in the directions but it would seem to be required. Both of those things are true here - I am a SP and Teams admin and licensed. Any troubleshooting help would be appreciated!

Thanks

Capture

DanRCCHS commented 1 year ago

I determined the issue - a (let's call him 'rogue' lol) user actually deployed the app before an admin did so, which made them the Manager. Going into the Member List and manually configuring Manager role users has resolved our issues and the app is coming up as expected now. Closing