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OfficeDev / microsoft-teams-apps-champion-management

Champion Management Platform is a custom Teams app that enables organizations to onboard and maintain champions/ SME in their organization in Teams.
MIT License
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Champions Team App Not Loading All Content #152

Closed tborchardt closed 1 year ago

tborchardt commented 1 year ago

I recently installed the Champion Management Platform in my M365 Tenant and set it up in a Teams group. However, when I load the tab for the app, it only shows Champion Leaderboard and no other options.

The SharePoint site for the app was created and the app is allowed to run in Teams (Verified permissions for app to be allowed in Teams admin). API access was also approved in the SharePoint Admin console. This is my first time installing this on my org's tenant.

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LisaJo48 commented 1 year ago

Idea: have you checked the SP site permissions to be sure your user is a member of a permission group? That tripped me up for a while.

tborchardt commented 1 year ago

I can confirm that I’m the Primary Admin on the ChampionPlatform SharePoint Site that was generated as well as the Teams group I’ve added the app to.

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Idea: have you checked the SP site permissions to be sure your user is a member of a permission group? That tripped me up for a while.

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LisaJo48 commented 1 year ago

OK. Sounds like you have confirmed that your user is a member of the CMP's SPO site's Owners SharePoint permission group along with being noted as the Admin in the Members List list, which means being in one and not the other isn't the issue for you. That was the only idea I had to offer.

tborchardt commented 1 year ago

Thanks for the input though. It was still greatly appreciated and items I should've mentioned in the original post. If there are any other details worth mentioning, please let me know that as well.

v-saikirang commented 1 year ago

Hi @tborchardt,

Thanks for reaching out to us.

Can you please share screenshots of "Site Contents" and "Membership List" from the Sharepoint site.

Thanks, Sai.

tborchardt commented 1 year ago

Hi @tborchardt,

Thanks for reaching out to us.

Can you please share screenshots of "Site Contents" and "Membership List" from the Sharepoint site.

Thanks, Sai.

Which site? The SharePoint site tied to the Teams group I added it to? Or the one stood up by itself for the Champion Management Platform?

v-saikirang commented 1 year ago

Hi @tborchardt,

I am referring to the Champion Management Platform site. And can you also try open the app as a personal app directly from "Apps" in Teams instead of opening it as a tab within a channel.

Thanks.

tborchardt commented 1 year ago

Well, when I logged in for work today I found that the CMP app is now loading properly in the Teams channel I originally added it to. Nothing was done specifically on my end to solve. Not sure if it just took a couple days to populate permissions and such appropriately?Anywhos, thankjs for the help everyone!

LisaJo48 commented 1 year ago

@tborchardt Didn't see that your question, "can you also try open the app as a personal app directly from "Apps" in Teams instead of opening it as a tab within a channel", was answered so, just in case:

TEAMS->App icon->Search for "Champion Management Program"->Select app's tile->Add button. Adds Star icon to your lefthand menu in TEAMS. Right click on the Star icon and PIN it so that it will always show in your lefthand list of icons. Each user must do this for themselves.