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OfficeDev / microsoft-teams-apps-champion-management

Champion Management Platform is a custom Teams app that enables organizations to onboard and maintain champions/ SME in their organization in Teams.
MIT License
125 stars 48 forks source link

Unable to complete "Become a Champion" #173

Closed heather2552 closed 11 months ago

heather2552 commented 11 months ago

I am trying to add myself to the Champion Management Platform but I am getting an error message. Also, I do not have the selections others have, see below. image

image Thank you,

Heather

v-chpaladugu commented 11 months ago

Hi @heather2552 , Thanks for reaching out to us. Can you please confirm the below:

  1. Check with your Admin if you have edit access to the Sharepoint site "ChampionManagementPlatform". If not please request for edit access from your Admin and then re try.
  2. If the above step doesn't work, open Champion Management Platform app in the browser teams and share the screenshot of error in console window.
heather2552 commented 11 months ago

Hello,

I am filling out the “Become a Champion” below:

@.*** This is the error message I get:

@.***

I don’t know where the ChampionManagementPlatform SharePoint site is to check if I have edit access to the Member list.

Thank you,

Heather Fischer Senior Accountant, US Accounting Center

@. @*.**@*.***>

Gallagher 2850 Golf Road, Rolling Meadows, IL 60008 www.ajg.comhttp://www.ajg.com/

From: v-chpaladugu @.> Sent: Tuesday, August 1, 2023 3:33 AM To: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Heather Fischer @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-champion-management] Unable to complete "Become a Champion" (Issue #173)

[EXTERNAL]

Hi @heather2552https://github.com/heather2552 , Thanks for reaching out to us. Can you please confirm the below:

  1. Open the Champion Management Platform app in browser teams and share the screenshot of error in console window.
  2. Check whether you have edit access to the Member list in the ChampionManagementPlatform SharePoint site.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/173#issuecomment-1659830237, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BBUJ62JJM3RTQ25E5B322XTXTC5KBANCNFSM6AAAAAA26Y3VWU. You are receiving this because you were mentioned.Message ID: @.***>

v-chpaladugu commented 11 months ago

Hi @heather2552, We are not able to see the screenshots you shared, so please reply through the Github.

Please check with the person who has setup the Champion Management Platform app whether you have edit access to the CMP SharePoint site, if not get the edit access to CMP SharePoint site from that person.

If this doesn't work, kindly share the logs from browser console window. Follow the steps to see the logs in console window:

  1. Please open the Champion Management Platform app in browser teams and try to replicate the issue.
  2. Click F12 (sometimes Fn + F12) to get the console window, copy all the logs from the window.
  3. Paste all the copied logs into a separate text file and share the file through Github. please refer the link, to collect logs https://support.google.com/docs/thread/1873663/collecting-console-logs-chrome-browser-only?hl=en
heather2552 commented 11 months ago

Hello,

I reached out and apparently this has not been set up completely for Champions yet. I am sorry for the inconvenience. Please close the ticket. They said they would possibly work on it later this year.

Thank you and have a wonderful day,

Heather Fischer Senior Accountant, US Accounting Center

@. @*.**@*.***>

Gallagher 2850 Golf Road, Rolling Meadows, IL 60008 www.ajg.comhttp://www.ajg.com/

From: Charan Paladugu @.> Sent: Wednesday, August 2, 2023 1:25 AM To: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Heather Fischer @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-champion-management] Unable to complete "Become a Champion" (Issue #173)

[EXTERNAL]

Hi @heather2552https://github.com/heather2552, We are not able to see the screenshots you shared, so please reply through the Github. Please check with the person who has setup the Champion Management Platform app whether you have edit access to the Member list, if not get the edit access to Member list from that person. If this doesn't work, kindly share the screenshot of error from browser console window. Follow the steps to see the error in console window:

  1. Open CMP app in browser and try to replicate the issue.
  2. Click F12 (sometimes Fn + F12) to get the console window.
  3. Scroll down to bottom and capture the screenshot.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/173#issuecomment-1661572829, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BBUJ62LGWB6EJQDZ22SJGS3XTHXFTANCNFSM6AAAAAA26Y3VWU. You are receiving this because you were mentioned.Message ID: @.***>