Can't start tournament of teams

OfficeDev / microsoft-teams-apps-champion-management

Champion Management Platform is a custom Teams app that enables organizations to onboard and maintain champions/ SME in their organization in Teams.

MIT License

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Can't start tournament of teams #183

Closed apptemplatequestions closed 8 months ago

apptemplatequestions commented 8 months ago

Hi, my customer wants to start using the tournament of teams functionality in the Champion Management app. Unfortunately, the following error always appears when the admin tries to start the tournament:

Thank you for your help on this!

v-chpaladugu commented 8 months ago

Hi @apptemplatequestions, Thanks for reaching out to us! Can you please share the following files:

Try to replicate the issue in browser version of Teams, click Ctrl+Shift+i to get console window opened and collect the logs as shown below and share it across for further troubleshooting.
Replicate the issue and collect the network traces as shown below and share the file.
Share the screenshot of site contents from CMP SharePoint site.
Screenshot of 'Tournaments' list from CMP sharepoint site.

microsoft-github-policy-service[bot] commented 8 months ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.