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OfficeDev / microsoft-teams-apps-champion-management

Champion Management Platform is a custom Teams app that enables organizations to onboard and maintain champions/ SME in their organization in Teams.
MIT License
125 stars 48 forks source link

Champion managemant app issue in teams #199

Closed watanabesara closed 2 weeks ago

watanabesara commented 2 weeks ago

We deployed app in sharepoint and enable to all sites and teams. Champion management app is not working as expected.

v-saikirang commented 2 weeks ago

Hi @watanabesara,

Can you please share more details about the issue along with screenshots so we can help you.

Thanks.

watanabesara commented 2 weeks ago

Yes, see below:

SharePoint issue – Published a News Post, but it´s appearing with the wrong date and not showing at News Feed

I created this News post and published on 11/Jun: https://salesbridge.sharepoint.com/sites/BSAM-Digital%20Workplace/SitePages/Plugin-Drive-Change1.aspx

But this news post is not appearing as the last one at news

The most recent news was from last week (03/Jun)

[cid:07a57caa-188e-45b6-a60b-546c21fde52a]

If I click on See all:

https://salesbridge.sharepoint.com/sites/BSAM-Digital%20Workplace/_layouts/15/news.aspx?title=Tips%20-%20Acesse%20aqui%20as%20dicas%20de%20TI%20mais%20recentes&newsSource=1&instanceId=bd9126ac-9000-442b-b4e7-1a8533735cfc&webPartId=8c88f208-6c77-4bdb-86a0-0c47b4316588&serverRelativeUrl=%2Fsites%2FBSAM-Digital%20Workplace%2FSitePages%2FDW-Home.aspx&pagesListId=746fbd01-d0f7-4290-bee6-d6ddffc72351

The post from 11/Jun appears from 1. January. 1

[cid:ca8bd6ad-5b3c-44cb-8153-7c66b2274438]

I found similar issue in another SharePoint, now at: BSAM Microsoft 365 Learning Center https://salesbridge.sharepoint.com/sites/BSAM-BridgestoneOffice365UsersGroup/_layouts/15/news.aspx Post also made per another user, see attached print screen [cid:5fbc8a3e-43da-4d3d-9f8d-8046489d81df]

I made a post this week, and works fine. So it´s happening random.

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: v-saikirang @.> Enviado: quinta-feira, 20 de junho de 2024 05:32 Para: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Watanabe, Sara @.>; Mention @.> Assunto: Re: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Hi @watanabesarahttps://github.com/watanabesara,

Can you please share more details about the issue along with screenshots so we can help you.

Thanks.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/199#issuecomment-2180120654, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJJFNNSAIPIBDC2HHIRPDS3ZIKHRPAVCNFSM6AAAAABJQBGAKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBQGEZDANRVGQ. You are receiving this because you were mentioned.Message ID: @.***>

watanabesara commented 2 weeks ago

@.*** would like to recall the message, "RE: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)".

watanabesara commented 2 weeks ago

sorry, I sent a print from another issue....

Here is the correct print:

App is deployed but not loading....

[cid:7b81d0cf-7fa1-4d0f-a434-4fc4ebfb3170]

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: Watanabe, Sara @.> Enviado: quinta-feira, 20 de junho de 2024 08:05 Para: OfficeDev/microsoft-teams-apps-champion-management @.>; OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Mention @.>; SHUKLA Anvesh (External) @.***> Assunto: RE: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Yes, see below:

SharePoint issue – Published a News Post, but it´s appearing with the wrong date and not showing at News Feed

I created this News post and published on 11/Jun: https://salesbridge.sharepoint.com/sites/BSAM-Digital%20Workplace/SitePages/Plugin-Drive-Change1.aspx

But this news post is not appearing as the last one at news

The most recent news was from last week (03/Jun)

[cid:07a57caa-188e-45b6-a60b-546c21fde52a]

If I click on See all:

https://salesbridge.sharepoint.com/sites/BSAM-Digital%20Workplace/_layouts/15/news.aspx?title=Tips%20-%20Acesse%20aqui%20as%20dicas%20de%20TI%20mais%20recentes&newsSource=1&instanceId=bd9126ac-9000-442b-b4e7-1a8533735cfc&webPartId=8c88f208-6c77-4bdb-86a0-0c47b4316588&serverRelativeUrl=%2Fsites%2FBSAM-Digital%20Workplace%2FSitePages%2FDW-Home.aspx&pagesListId=746fbd01-d0f7-4290-bee6-d6ddffc72351

The post from 11/Jun appears from 1. January. 1

[cid:ca8bd6ad-5b3c-44cb-8153-7c66b2274438]

I found similar issue in another SharePoint, now at: BSAM Microsoft 365 Learning Center https://salesbridge.sharepoint.com/sites/BSAM-BridgestoneOffice365UsersGroup/_layouts/15/news.aspx Post also made per another user, see attached print screen [cid:5fbc8a3e-43da-4d3d-9f8d-8046489d81df]

I made a post this week, and works fine. So it´s happening random.

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: v-saikirang @.> Enviado: quinta-feira, 20 de junho de 2024 05:32 Para: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Watanabe, Sara @.>; Mention @.> Assunto: Re: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Hi @watanabesarahttps://github.com/watanabesara,

Can you please share more details about the issue along with screenshots so we can help you.

Thanks.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/199#issuecomment-2180120654, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJJFNNSAIPIBDC2HHIRPDS3ZIKHRPAVCNFSM6AAAAABJQBGAKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBQGEZDANRVGQ. You are receiving this because you were mentioned.

v-saikirang commented 2 weeks ago

Hi @watanabesara,

I am not able to see the screenshot. Can you please respond directly from github site instead of email which might be blocking the images.

Thanks.

watanabesara commented 2 weeks ago

attached the print 20240620erro-champion-manag

v-saikirang commented 2 weeks ago

Hi @v-saikirang,

Can you please share below:

1) screenshot of the "Sitecontents" page of the sharepoint site "championmanagementplatform" 2) screenshot of the API permissions page 3) Have you provided contribute access in SP site to the user. 4) Are you opening this app as global admin. Thanks.

watanabesara commented 2 weeks ago

adding Anvesh, can you please provide the requested info ?

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: v-saikirang @.> Enviado: quinta-feira, 20 de junho de 2024 10:40 Para: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Watanabe, Sara @.>; Mention @.> Assunto: Re: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Hi @v-saikiranghttps://github.com/v-saikirang,

Can you please share below:

  1. screenshot of the "Sitecontents" page of the sharepoint site "championmanagementplatform"
  2. screenshot of the API permissions page
  3. Have you provided contribute access in SP site to the user.
  4. Are you opening this app as global admin. Thanks.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/199#issuecomment-2180736044, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJJFNNQOQNVOKXMVXTBU7RDZILLWTAVCNFSM6AAAAABJQBGAKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBQG4ZTMMBUGQ. You are receiving this because you were mentioned.Message ID: @.***>

watanabesara commented 2 weeks ago

Hi @v-saikiranghttps://github.com/v-saikirang,

Could you please schedule meeting b/w 2PM to 9PM IST to discuss on this.

App has been deleted would like deployment via screenshare.

Thanks and Regards, Anvesh Shukla

| Website: http://www.tcs.comhttp://www.tcs.com/

====================================================

[A picture containing logo Description automatically generated]

From: Watanabe, Sara @.> Sent: Thursday, June 20, 2024 7:13 PM To: OfficeDev/microsoft-teams-apps-champion-management @.>; SHUKLA Anvesh (External) @.>; OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Mention @.***> Subject: RE: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

adding Anvesh, can you please provide the requested info ?

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: v-saikirang @.> Enviado: quinta-feira, 20 de junho de 2024 10:40 Para: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Watanabe, Sara @.>; Mention @.> Assunto: Re: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Hi @v-saikiranghttps://github.com/v-saikirang,

Can you please share below:

  1. screenshot of the "Sitecontents" page of the sharepoint site "championmanagementplatform"
  2. screenshot of the API permissions page
  3. Have you provided contribute access in SP site to the user.
  4. Are you opening this app as global admin. Thanks.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/199#issuecomment-2180736044, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJJFNNQOQNVOKXMVXTBU7RDZILLWTAVCNFSM6AAAAABJQBGAKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBQG4ZTMMBUGQ. You are receiving this because you were mentioned.Message ID: @.***>

v-saikirang commented 2 weeks ago

Hi @watanabesara ,

Can you please try the below:

Thanks.

v-saikirang commented 2 weeks ago

Hi @watanabesara,

Can you also please change the teams language to english. You can revert after the set up is complete.

Thanks.

watanabesara commented 2 weeks ago

adding @SHUKLA Anvesh @.***>

Dear Anvesh, can you please try the steps below ? as I don´t have access to admin center. Thx

Attached the guide, from the link that was shared

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: v-saikirang @.> Enviado: quinta-feira, 20 de junho de 2024 11:07 Para: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Watanabe, Sara @.>; Mention @.> Assunto: Re: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Hi @watanabesarahttps://github.com/watanabesara ,

Can you please try the below:

Thanks.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/199#issuecomment-2180800181, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJJFNNQRH6733TII75R5VZTZILOYZAVCNFSM6AAAAABJQBGAKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBQHAYDAMJYGE. You are receiving this because you were mentioned.

watanabesara commented 2 weeks ago

Hello @v-saikiranghttps://github.com/v-saikirang,

We have performed the steps as requested however we request you to schedule call b/w 2PM to 9PM IST.

Thanks and Regards, Anvesh Shukla

| Website: http://www.tcs.comhttp://www.tcs.com/

====================================================

[A picture containing logo Description automatically generated]

From: Watanabe, Sara @.> Sent: Friday, June 21, 2024 12:15 AM To: OfficeDev/microsoft-teams-apps-champion-management @.>; OfficeDev/microsoft-teams-apps-champion-management @.>; SHUKLA Anvesh (External) @.> Cc: Mention @.***> Subject: RE: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

adding @SHUKLA Anvesh @.***>

Dear Anvesh, can you please try the steps below ? as I don´t have access to admin center. Thx

Attached the guide, from the link that was shared

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: v-saikirang @.> Enviado: quinta-feira, 20 de junho de 2024 11:07 Para: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Watanabe, Sara @.>; Mention @.> Assunto: Re: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Hi @watanabesarahttps://github.com/watanabesara ,

Can you please try the below:

Thanks.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/199#issuecomment-2180800181, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJJFNNQRH6733TII75R5VZTZILOYZAVCNFSM6AAAAABJQBGAKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBQHAYDAMJYGE. You are receiving this because you were mentioned.

v-saikirang commented 2 weeks ago

Hi @watanabesara,

Please share your email. I will send out an invite for 5 pm today. Thanks.

watanabesara commented 2 weeks ago

please include @SHUKLA Anvesh @.***> on the invite

"SHUKLA Anvesh (External)" @.***> he has all necessary access.

Regards,

Sara

note: I´m sending this in a slot that's convenient for me, but feel free to respond at a time that's convenient for you, considering your time zone.

Planned OOO: 08 & 09/July

De: v-saikirang @.> Enviado: sexta-feira, 21 de junho de 2024 07:05 Para: OfficeDev/microsoft-teams-apps-champion-management @.> Cc: Watanabe, Sara @.>; Mention @.> Assunto: Re: [OfficeDev/microsoft-teams-apps-champion-management] Champion managemant app issue in teams (Issue #199)

Hi @watanabesarahttps://github.com/watanabesara,

Please share your email. I will send out an invite for 5 pm today. Thanks.

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-champion-management/issues/199#issuecomment-2182437807, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJJFNNTJ33EUEEE4AL64QVLZIP3F7AVCNFSM6AAAAABJQBGAKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBSGQZTOOBQG4. You are receiving this because you were mentioned.Message ID: @.***>

v-saikirang commented 2 weeks ago

Hi @watanabesara,

The emails are masked. Please share the emails directly from github site. Thanks.

watanabesara commented 2 weeks ago

here is "SHUKLA Anvesh (External)" <anvesh.shukla.ext @ bridgestone.eu> he has all necessary access.

v-saikirang commented 2 weeks ago

Sent the invite for 5 PM. Thanks.

v-saikirang commented 2 weeks ago

Hi @watanabesara,

As per my call with Anvesh below is the summary:

1) API permissions and Sharepoint site access to "Everyone" was missing in the current set up. 2) Once we fixed the above issues Anvesh was able to open the app as Manager.

Please refer to the "Solution Overview" wiki in git hub for more details on the App features.

Thanks.