Teams Author App Error while launching

[sponlinedev]

We have deployed the Autor app and user app . when we add the Autor app we get the below error

Oops! An unexpected error seems to have occurred. Why not try refreshing your page? Or you can contact your administrator if the problem persists. Intially it load screen partially after a second this error appear.

All the graph permission is created and multi tenant is created for user app and auher app as per the deployment guide

Please advice how to see detail erorr and also other places to check if all configuration is correct

Graph App - Registration

Graph Permission

Author App Registration

Function App deployment status

Azure solution are deployed in Tenant A and Teams app and App registration are done in Tenant B. During the setup tennant id given is Tenant B (tems app installed and app registration)

application insight does not show any error , refer to the image below From dev tool i can see some error on azure functions not sure if this is related

Checked the CROS setting for app services frontdoor url is added in the allowed list

[ahlim0011]

I have the same error, but I see I have a few things different then yours, if you fix it can we please have a call or any sort of help, I am really struggling on making this work :(

This is the only difference I see on my one.

I tried to use it on my phone and I get the below issue

Errors Failed to prepare the message for sending:The orchestrator function 'SyncRecipientsOrchestrator' failed: "The activity function 'BatchRecipientsActivity' failed: "Object reference not set to an instance of an object.". See the function execution logs for additional details.". See the function execution logs for additional details. Gfgg

Test

however it goes to the next step and I can fill in the form.

[gsv022]

Hi @sponlinedev , Thanks for raising the query.

• From your screenshots, within the graph api permissions there is one delegated permission missing. Please check and update.

• Hope you have updated manifest section within graph app registration.

  Please cross verify the secrets. Here is the procedure for comparison.

• Go to app registration-->open author app registration-->click certificate and secrets-->Grab secret value(not id)

• Go to azure portal-->Go to resource group(Where the deployment has been done)-->Select keyvault from list of resources

• Go to Access Policy--> Click on Create

  

• Select Key, secret and certificate management

  

• Give the Id through which one can view the secrets

  

• 3rd step is optional

• Go for Review+Create

• Then go to Secrets. You will be able to view the secrets. Compare each app secret from keyvault with app registration secret.

[sponlinedev]

i have verified the client id , secret and teannt id its correct.

which permission is missing in grap app registration ? as per documention there are 5 permission

In Microsoft APIs under Select an API label, select the particular service and give the following permissions,

Under Commonly used Microsoft APIs,

Select “Microsoft Graph”, then select Delegated permissions and check the following permissions,

GroupMember.Read.All AppCatalog.Read.All then select Application permissions and check the following permissions,

GroupMember.Read.All User.Read.All TeamsAppInstallation.ReadWriteForUser.All

Graph App permission also have 5 permission

Also there are many error related CORS , refer to SS in issue description .

Where do we check this ?--> Hope you have updated manifest section within graph app registration. Manifest is updated with below "oauth2RequirePostResponse": false, "optionalClaims": { "idToken": [], "accessToken": [ { "name": "upn", "source": null, "essential": false, "additionalProperties": [] } ], "saml2Token": [] },

Add the user.read permission still same issue

Is it possible to have a teams session based on your availablity

[gsv022]

Hi @sponlinedev , Could you please share the zipped manifest files used for uploading to the teams

[sponlinedev]

attaching mainefest file zip

Communicator_Author.zip

Can we have a teams call ? short one?

[ahlim0011]

attaching mainefest file zip

Communicator_Author.zip

Can we have a teams call ? short one?

If you have a fix, please can we have a call?

[sponlinedev]

attaching mainefest file zip Communicator_Author.zip Can we have a teams call ? short one?

If you have a fix, please can we have a call?

wait till we find the root casue and fix,. i will update the thread if we find the solution / fix

[sponlinedev]

@gsv022 Also check the CORS error mentioned in the issue description and previous response for mainfest files for author app

[ahlim0011]

should I check the same? If so can you please tell me how to do that

[ahlim0011]

company-communicator-users.zip.zip communicator-hasfeld.zip

Attached both of my zip files

[sponlinedev]

should I check the same? If so can you please tell me how to do that

@ahlim0011 Please wait dont post general comment , it may cause confusion to them. wait till we find the rootcuase .

Please create new thread for your issue if u want

[TomSawyer03]

We have our company communicator running and working but just now, we are receiving the below exception when we try to access it in Teams Microsoft.Azure.Cosmos.Table.StorageException:

GET SentNotifications/GetSentNotifications GET /NotificationData

[gsv022]

@sponlinedev , Issue is being followed internally

[sponlinedev]

@gsv022 The issue we faced on CROC issue is due to URL whitelisting , after whitelisting we are able to launch the application .

However message are not delivering Failed to install application for user: 153c3008-0de3-4d3b-9c6f-c47af6193e43. Exception: Code: BadRequest Message: Unable to create 1on1 conversation between user and BotFailed to execute Skype backend request CreateThreadS2SRequest. Inner error: Code: InvalidRequest Message: Unable to create 1on1 conversation between user and BotFailed to execute Skype backend request CreateThreadS2SRequest. Inner error: AdditionalData: date: 2023-11-24T07:07:22 request-id: 3a70e9e9-b7cf-4613-a034-3d43fdb034d1 client-request-id: 3a70e9e9-b7cf-4613-a034-3d43fdb034d1 ClientRequestId: 3a70e9e9-b7cf-4613-a034-3d43fdb034d1

[gsv022]

We are following the issue internally

[gsv022]

Hi @sponlinedev , Please let us know the status of the issue.

[microsoft-github-policy-service[bot]]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.