Export Detailed Results for messages does not work

[JasGo00]

After new message is sent when accessing "view status" option and after clicking on "export detailed results" I get the "export is queued" message but these results are never delivered. when I check the storage all the jobs that were ever triggered are in progress status and never delivered

[gsv022]

Hi @JasGo00 , Thanks for raising the query. Please respond to the below queries.

• Are you able to send the message using 4th sending option?
• Please share the deployment status of App service. Here is the reference.

[JasGo00]

Hello

Are you able to send the message using 4th sending option? I do not know what this is?

here is our deployment:

[gsv022]

@JasGo00 , Are you able to send the message using 4th sending option-Send to a M365 group/Distribution List/Team?

[JasGo00]

Yes , this is not an issue with sending messages, its an issue with getting the send reports

Best regards

Jasmin Gokovic

BD/WPA-UCS1 / MS Teams/Skype Mobile +1(248)310-2978 | @.**@.>

From: Sai Venkat @.> Sent: Friday, May 24, 2024 8:36 AM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Gokovic Jasmin (BD/WPA-UCS1) @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Export Detailed Results for messages does not work (Issue #1456)

@JasGo00https://github.com/JasGo00 , Are you able to send the message using 4th sending option-Send to a M365 group/Distribution List/Team?

- Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1456#issuecomment-2129429276, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BABNUQVR2W2W5DSLS3IKGUTZD4X2TAVCNFSM6AAAAABIFO67WKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMRZGQZDSMRXGY. You are receiving this because you were mentioned.Message ID: @.**@.>>

[gsv022]

Hi @JasGo00 , The reason for asking is 4th sending option and export have a link. Could you please re-sync the functions again

[JasGo00]

Yes I was able to use the 4th option but did not see any link...

Best regards

Jasmin Gokovic

BD/WPA-UCS1 / MS Teams/Skype Mobile +1(248)310-2978 | @.**@.>

From: Sai Venkat @.> Sent: Monday, May 27, 2024 8:57 AM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Gokovic Jasmin (BD/WPA-UCS1) @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Export Detailed Results for messages does not work (Issue #1456)

Hi @JasGo00https://github.com/JasGo00 , The reason for asking is 4th sending option and export have a link. Could you please re-sync the functions again

- Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1456#issuecomment-2133429206, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BABNUQWLE45LR7MM67ETTV3ZEMURFAVCNFSM6AAAAABIFO67WKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMZTGQZDSMRQGY. You are receiving this because you were mentioned.Message ID: @.**@.>>

[JasGo00]

I also ran the sync again

[gsv022]

Please share your id so that we can discuss the issue internally.

[JasGo00]

I will send you my ID via Teams chat

[JasGo00]

Please do not close, I provided feedback via email

[v-jaygupta]

Issue is continued to be discussed internally, working on the query generation, will provide it shortly.

[v-jaygupta]

We have shared the query for fetching the list of affected users, please follow the other shared steps and update us on the status.

[JasGo00]

query worked, but you can only execute 300 lines at the time so to delete 16000 users took a long time

[peddivyshnavi]

Hi @JasGo00 This is only possible way to work with query. there are no other possibilities for checking. Could you please confirm whether issue got resolved.

[JasGo00]

yes the issue was resolved

[peddivyshnavi]

Closing this ticket as user confirmed issue got resolved.