The Company Communicator sample tab is not loading and is having issues

OfficeDev / microsoft-teams-apps-company-communicator

Company Communicator app template

MIT License

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The Company Communicator sample tab is not loading and is having issues #1510

Closed Mohammed-MSFT closed 3 months ago

Mohammed-MSFT commented 3 months ago

I have set up and run the sample after completing all configurations and deployment as per the README, but the sample tab is not loading and is encountering issues.

I need this tab to load without any errors, as I have to implement some additional functionality on it.

Errors While running While running the sample, some APIs are being called continuously. Due to this, the ngrok limits keep increasing, and after some time, it gives an error saying the maximum limit has been reached. As you can see from the number below TTL, it increased from 1 to 1000 within 2-4 minutes.

Kindly provide your inputs and please update the sample to be error-free.

Thanks!!

tiwariShiv7 commented 3 months ago

HI @Mohammed-MSFT, Can you please provide the below information.

Could you please share the repor URL, the branch name and logs for the deployed CC instance. You can find these info by follwing the below steps - Go to Azure Portal --> Go to Resource Group (where the CC deployment has been done) --> Select Web App (App Service) --> Go to Deployment Center Also click on logs And send the screenshot.

Mohammed-MSFT commented 3 months ago

Hi @tiwariShiv7

Kindly verify the below information and please let me know if anything else is required, Thanks !

Dep-Cent Log

tiwariShiv7 commented 3 months ago

Thanks. This is correct. Can you please share the failures log as well.

To do this,

Navigate to the Resource group with which the instance is deployed. Go to Application insight type resource. Under investigate -> Click on failures. Share the screenshot here

Mohammed-MSFT commented 3 months ago

Hi @tiwariShiv7 We could not find any failure logs. Am I sharing the right screen with you? Please confirm

Fyi

Let us know if we can set up the call for this sample to check.

Thanks!!

Mohammed-MSFT commented 3 months ago

Hi @tiwariShiv7 I am facing errors while trying to open new message.

On Terminal

In the README, it was not clearly mentioned where to obtain the values for the following properties. Could you please update the README to include this information?

ServiceBusConnection: "[Service Bus Connection]" StorageAccountConnectionString: "[Storage Account Connection String]" ServiceBusNamespace: "[Service Bus Namespace]" StorageAccountName: "[Storage Account Name]" KeyVault:{"Url":"https://{**keyVaultName**}.vault.azure.net"},

Thanks!!

tiwariShiv7 commented 3 months ago

Hi @Mohammed-MSFT, We got an internal ticket poitning to this ticket from Anshul Jethwani. Please confirm if this is for same purpose. If yes we can follow it over email and close from here.

Mohammed-MSFT commented 3 months ago

Hi @tiwariShiv7 Yes, that ticket is related to this issue.

tiwariShiv7 commented 3 months ago

Thanks for the confirmation : As we are already following it on the internal platform. I am closing this ticket here. We will continue to communicate internally over this

Mohammed-MSFT commented 3 months ago

Hi @tiwariShiv7 Could you please provide updates on this issue? If needed, we can set up a call to review the sample and check everything.

Thanks !