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OfficeDev / microsoft-teams-apps-company-communicator

Company Communicator app template
MIT License
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Company Communicator Apps (Unable to Approve) #1525

Closed khenry1111 closed 3 months ago

khenry1111 commented 3 months ago

I have uploaded both the Company Communicator user and Company Communicator apps to Teams. When attempting to install them with my Teams client, I am to search and "Request" the apps.

I do see these Requests in the Teams Admin console. However, I do not see the option to Approve my requests despite making both applications available to Everyone in the organization.

tiwariShiv7 commented 3 months ago

Hi @khenry1111, Thanks for reaching out. Please Check with your organization / IT team if there is any other restrictions for the the Teams apps. Meanwhile we will also discuss this internally and will get back to you if there is anything else.

khenry1111 commented 3 months ago

Update: No changes were made but today I am able to both the Company Communicator and Company Communicator apps to Teams. HOWEVER, I now see a new error immediately when clicking the CC Author Tab in Teams: "Sorry, you do not have permission to access this page. Please contact your administrator to be granted permission."

tiwariShiv7 commented 3 months ago

Hi @khenry1111 , please make sure that the email id you are using to access the app is added in AuthorizedCreatorUpns, AuthorizedDeleteUpns. you can recheck the same from

  1. Go to resource group where the app is deployed.
  2. Navigation to the Resource of type app service.
  3. Click settings and search for AuthorizedCreatorUpns, AuthorizedDeleteUpns this should be semicolon seperated e-mail ids who are having access to author app.
  4. You can add email id here if you want access image
khenry1111 commented 3 months ago

This worked, thank you.

From: tiwariShiv7 @.> Sent: Tuesday, August 13, 2024 11:43 PM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Kenneth Henry @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Company Communicator Apps (Unable to Approve) (Issue #1525)

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Hi @khenry1111https://github.com/khenry1111 , please make sure that the email id you are using to access the app is added in AuthorizedCreatorUpns, AuthorizedDeleteUpns. you can recheck the same from

  1. Go to resource group where the app is deployed.
  2. Navigation to the Resource of type app service.
  3. Click settings and search for AuthorizedCreatorUpns, AuthorizedDeleteUpns this should be semicolon seperated e-mail ids who are having access to author app.
  4. You can add email id here if you want access image.png (view on web)https://github.com/user-attachments/assets/7ab6fbe2-0216-4c29-91f6-ceebbfd1943c

- Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1525#issuecomment-2287780878, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BKPORPYH6RV7X7B3HEOKMS3ZRLG3NAVCNFSM6AAAAABMMMPDKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBXG44DAOBXHA. You are receiving this because you were mentioned.Message ID: @.**@.>>

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tiwariShiv7 commented 3 months ago

Thanks for the confirmation Closing this issue