Unable to see the exporting detailed results

[CaioCPSilva]

When i click the Export detailed results button of the sent messages nothing happens. How can i check the logs of this operation to tshoot this issue?

[v-jaygupta]

Hi @CaioCPSilva , Could you please share the error details and the supporting screenshot of error from application insights resource from the deployed resource group to investigate further on this issue.

Go to resource group where CC app is deployed --> Go to Application insight type resource -->Under investigate section Click on failures --> share the screenshot and stack trace for Top 3 response codes.

[peddivyshnavi]

Hi @CaioCPSilva Could you please update us on the status of the issue?

[peddivyshnavi]

@CaioCPSilva Could you please update us on the status of the issue? if issue is resolved please feel free to mark ticket as complete

[CaioCPSilva]

Hi @peddivyshnavi , Sorry for the delay.

[peddivyshnavi]

Hi @CaioCPSilva Could you please verify Graph app were added correctly and please share screenshot of the graph API permissions. Here is the reference.

[CaioCPSilva]

Hi @CaioCPSilva Could you please verify Graph app were added correctly and please share screenshot of the graph API permissions. Here is the reference.

It's all set.

[peddivyshnavi]

Hi @CaioCPSilva Could you please check whether Set-up Authentication is done correctly or not please verify whether manifest files got updated with correct values could you please check Auth Issue Fix

[peddivyshnavi]

@CaioCPSilva Could you please update us on the status of the issue?

[peddivyshnavi]

@CaioCPSilva Could you please update us on the status of the issue?

[peddivyshnavi]

@CaioCPSilva Please let us know if you are still facing this issue and require assistance and we will be happy to discuss. If no further action is needed at the moment and no response is received, we will close out the issue in 2 business days.