OfficeDev / microsoft-teams-apps-company-communicator

Company Communicator app template
MIT License
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Message Preview is not working - Certificate issue #1553

Closed JasGo00 closed 5 days ago

JasGo00 commented 3 weeks ago

after renewal of the secret for the Author app and Graph app the preview message does not work with following error:

image

I have updated the new secret to all necessary places withing function apps and the app service.

v-jaygupta commented 2 weeks ago

Hello @JasGo00 ,

Thanks for reaching out to us! Could you please confrim if this is a new deployment or old? If its a new deployment please verify the secret value is copied and updated and not the client secret id for the app registrations. You need to follow the below steps to generate new client secrets and update at respective places -

JasGo00 commented 2 weeks ago

Hello this is an old deployment... I just renewed the certificate for Graph and Author apps...I have done all these steps and checked it 3 times, but the Preview is not working. this is the only thing that is not working

v-jaygupta commented 2 weeks ago

@JasGo00 , Could you please confirm, if you are able to send messages to using all 4 sending options and is message preview not working for any particular sending option ?

peddivyshnavi commented 2 weeks ago

Hello @JasGo00

Please let us know if you are still facing this issue and require assistance and we will be happy to discuss. If no further action is needed at the moment and no response is received, we will close out the issue in 2 business days. You may also always open a new issue or respond here if something does come back up.

Regards,

JasGo00 commented 2 weeks ago

Yes we still have the problem and need assistance with this issue. We can send messages as I stated in my first post, but the preview is not working

peddivyshnavi commented 1 week ago

Hi @JasGo00 started discussing internally

JasGo00 commented 1 week ago

OK, Thanks looking forward to the resolution

JasGo00 commented 1 week ago

Hello. I am not sure why do I need to update the app ID? That did not change.

However the key and the secret have been updated in the Manifest file

@.***

@.***

Best regards

Jasmin Gokovic

BD/WPA-UCS1 / MS Teams/Skype Mobile +1(248)310-2978 | @.**@.>

From: peddivyshnavi @.> Sent: Tuesday, September 3, 2024 4:30 AM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Gokovic Jasmin (BD/WPA-UCS1) @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Message Preview is not working - Certificate issue (Issue #1553)

Hi @JasGo00https://github.com/JasGo00 Could you please check whether you have updated author app id in author's manifest file reference: image.png (view on web)https://github.com/user-attachments/assets/52195790-adf9-48b8-907f-95055279f9e0

could you please share email id so that we can start discussing the issue internally

- Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1553#issuecomment-2325911019, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BABNUQTH64VUSQNGCOLB33DZUVXRTAVCNFSM6AAAAABNEDBLQCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRVHEYTCMBRHE. You are receiving this because you were mentioned.Message ID: @.**@.>>

peddivyshnavi commented 1 week ago

we have connected internally for call regarding Message Preview issue

Could you please let us know if you are still facing this issue with preview message

JasGo00 commented 1 week ago

The issue with the preview has been resolved.... However I am still waiting on the query to be able to delete the stale User Data... can you please send that to me as soon as possible. Thanks!

Best regards

Jasmin Gokovic

BD/WPA-UCS1 / MS Teams/Skype Mobile +1(248)310-2978 | @.**@.>

From: peddivyshnavi @.> Sent: Thursday, September 5, 2024 4:07 AM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Gokovic Jasmin (BD/WPA-UCS1) @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Message Preview is not working - Certificate issue (Issue #1553)

we have connected internally for call regarding Message Preview issue

Could you please let us know if you are still facing this issue with preview message

- Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1553#issuecomment-2330876500, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BABNUQQ36IBADUT3AVLJE7DZVAGJZAVCNFSM6AAAAABNEDBLQCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMZQHA3TMNJQGA. You are receiving this because you were mentioned.Message ID: @.**@.>>

peddivyshnavi commented 1 week ago

Hi @JasGo00 for removing stale data query :PartitionKey eq 'UserData' and RowKey eq 'UserId ' or RowKey eq 'UserId' or RowKey eq 'UserId'

JasGo00 commented 1 week ago

I was able to use this query with extracted user IDs to delete almost 17,000 lines in the User Data table. I need to wait for next company wide message to see the result of this change

peddivyshnavi commented 5 days ago

Hi @JasGo00 Marking this ticket as closed as we see issue with preview message got resolved Could you please open a new ticket regarding another issue so that it will be easy to track the issue. Thanks