Closed JasGo00 closed 5 days ago
Hello @JasGo00 ,
Thanks for reaching out to us! Could you please confrim if this is a new deployment or old? If its a new deployment please verify the secret value is copied and updated and not the client secret id for the app registrations. You need to follow the below steps to generate new client secrets and update at respective places -
Hello this is an old deployment... I just renewed the certificate for Graph and Author apps...I have done all these steps and checked it 3 times, but the Preview is not working. this is the only thing that is not working
@JasGo00 , Could you please confirm, if you are able to send messages to using all 4 sending options and is message preview not working for any particular sending option ?
Hello @JasGo00
Please let us know if you are still facing this issue and require assistance and we will be happy to discuss. If no further action is needed at the moment and no response is received, we will close out the issue in 2 business days. You may also always open a new issue or respond here if something does come back up.
Regards,
Yes we still have the problem and need assistance with this issue. We can send messages as I stated in my first post, but the preview is not working
Hi @JasGo00 started discussing internally
OK, Thanks looking forward to the resolution
Hello. I am not sure why do I need to update the app ID? That did not change.
However the key and the secret have been updated in the Manifest file
@.***
@.***
Best regards
Jasmin Gokovic
BD/WPA-UCS1 / MS Teams/Skype Mobile +1(248)310-2978 | @.**@.>
From: peddivyshnavi @.> Sent: Tuesday, September 3, 2024 4:30 AM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Gokovic Jasmin (BD/WPA-UCS1) @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Message Preview is not working - Certificate issue (Issue #1553)
Hi @JasGo00https://github.com/JasGo00 Could you please check whether you have updated author app id in author's manifest file reference: image.png (view on web)https://github.com/user-attachments/assets/52195790-adf9-48b8-907f-95055279f9e0
could you please share email id so that we can start discussing the issue internally
- Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1553#issuecomment-2325911019, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BABNUQTH64VUSQNGCOLB33DZUVXRTAVCNFSM6AAAAABNEDBLQCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRVHEYTCMBRHE. You are receiving this because you were mentioned.Message ID: @.**@.>>
we have connected internally for call regarding Message Preview issue
upon investigating we got to know there is an issue with author and graph secrets. we have created new secrets and updated. after update we see issue got resolved. now we see preview functionality is working as expected.
we see issue of 16,000 unreceived messages, and we have mentioned to go with manual query which will elimates users which doesn't have CC will be removed from group.
we see there is issue in exporting detailed results we have cleared out the table for export data to attempt a fresh report
Could you please let us know if you are still facing this issue with preview message
The issue with the preview has been resolved.... However I am still waiting on the query to be able to delete the stale User Data... can you please send that to me as soon as possible. Thanks!
Best regards
Jasmin Gokovic
BD/WPA-UCS1 / MS Teams/Skype Mobile +1(248)310-2978 | @.**@.>
From: peddivyshnavi @.> Sent: Thursday, September 5, 2024 4:07 AM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Gokovic Jasmin (BD/WPA-UCS1) @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Message Preview is not working - Certificate issue (Issue #1553)
we have connected internally for call regarding Message Preview issue
Could you please let us know if you are still facing this issue with preview message
- Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1553#issuecomment-2330876500, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BABNUQQ36IBADUT3AVLJE7DZVAGJZAVCNFSM6AAAAABNEDBLQCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMZQHA3TMNJQGA. You are receiving this because you were mentioned.Message ID: @.**@.>>
Hi @JasGo00 for removing stale data query :PartitionKey eq 'UserData' and RowKey eq 'UserId ' or RowKey eq 'UserId' or RowKey eq 'UserId'
I was able to use this query with extracted user IDs to delete almost 17,000 lines in the User Data table. I need to wait for next company wide message to see the result of this change
Hi @JasGo00 Marking this ticket as closed as we see issue with preview message got resolved Could you please open a new ticket regarding another issue so that it will be easy to track the issue. Thanks
after renewal of the secret for the Author app and Graph app the preview message does not work with following error:
I have updated the new secret to all necessary places withing function apps and the app service.