Issue updating Logo and changing name

ahlim0011 commented 3 days ago

Hi,

Could we schedule a Teams call? I tried updating the company logo and name, but it has caused some issues. Thanks!

peddivyshnavi commented 3 days ago

Hi @ahlim0011 Thanks for reaching out to us! For updating Name Update Short name in users manifest, author manifest and deploy the updated manifest in teams admin center.

For updating Logo

Open Azure portal
Navigate to respective resource group
Open “Web app bot”
Click on “Bot profile”
Update “Display name” as required and click on Apply
To update the logo, replace the ‘color’ image with the logo customer want to use, please make sure to use the same size and dimension of the image
Please delete the uploaded manifest file and create a new zip file with these changes and reupload in the Teams admin centre
Make sure to clear the Teams cache, you can find the steps here

ahlim0011 commented 2 days ago

Unfortunately this hasn’t worked for me, thanks.

ABDUL HALIM IT Support Administrator @. +44 20 7665 5009 direct 12 Gough Square London EC4A 3DW +44 20 7665 5000 hausfeld.com This email is confidential and may be legally privileged. If you have received it in error, please contact me immediately. Hausfeld & Co. LLP is a limited liability partnership registered in the State of New York and is authorised and regulated by the Solicitors Regulation Authority ('SRA') in England & Wales with number 513826. From: peddivyshnavi @.> Sent: Wednesday, October 23, 2024 2:22 PM To: OfficeDev/microsoft-teams-apps-company-communicator @.> Cc: Abdul Halim @.>; Mention @.***> Subject: Re: [OfficeDev/microsoft-teams-apps-company-communicator] Issue updating Logo and changing name (Issue #1596)

Hi @ahlim0011 Thanks for reaching out to us! For updating Name Update Short name in users manifest, author manifest and͏‌͏ [External email]https://summary.uk.defend.egress.com/v3/summary?ref=email&crId=6718f88c445e85a4ed0be9cd&lang=en [First time sender]https://summary.uk.defend.egress.com/v3/summary?ref=email&crId=6718f88c445e85a4ed0be9cd&lang=en

Hi @ahlim0011https://github.com/ahlim0011 Thanks for reaching out to us! For updating Name Update Short name in users manifest, author manifest and deploy the updated manifest in teams admin center. image.png (view on web)https://github.com/user-attachments/assets/cc5b110e-98b7-4055-9177-bb70d46e286a

For updating Logo

Open Azure portal
Navigate to respective resource group
Open “Web app bot”
Click on “Bot profile”
Update “Display name” as required and click on Apply
image.png (view on web)https://github.com/user-attachments/assets/b4d037fa-a885-405c-8cc7-e25e77b8363a
To update the logo, replace the ‘color’ image with the logo customer want to use, please make sure to use the same size and dimension of the image
image.png (view on web)https://github.com/user-attachments/assets/069b07a3-9cba-4ef9-91c8-3cb8f1ed586f
Please delete the uploaded manifest file and create a new zip file with these changes and reupload in the Teams admin centre
Make sure to clear the Teams cache, you can find the steps herehttps://answers.microsoft.com/en-us/msteams/forum/all/clear-cache/0810ce4f-af14-4269-b01f-adc89a0af4c4

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-apps-company-communicator/issues/1596#issuecomment-2432155301, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDZ4XHY5627KBCXXZV5LFVTZ46PH3AVCNFSM6AAAAABQOVRGT2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZSGE2TKMZQGE. You are receiving this because you were mentioned.Message ID: @.***>

peddivyshnavi commented 2 days ago

Hi @ahlim0011

Please share screenshots of the Short name in the users and author manifests you uploaded in Teams as mentioned above.
also please share bot profile

OfficeDev / microsoft-teams-apps-company-communicator

Issue updating Logo and changing name #1596