OfficeDev / microsoft-teams-apps-company-communicator

Company Communicator app template
MIT License
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Unable to search for Teams as Author #491

Closed gruhle closed 2 years ago

gruhle commented 3 years ago

There are a few threads with similar questions. I've tried all the suggestions but still running into issues. Ive checked permissions, storage accounts, urls, etc.

I've side loaded the Author App in one team, and side loaded the user app into another team i'm a member of both teams. I'm not able to see any Teams/groups as an author.

Tech-Savi commented 3 years ago

Hi @gruhle. I'm getting the same experience that I cant see the Teams Groups as an author, however I can see distribution groups. Did you manage to get this sorted?

bungleweed commented 3 years ago

You need to install the end user app into a Team for it to be listed. Do this under manage team|apps|upload custom app. You can check the TeamData table in the Azure Storage account for any teams listed in there.

jhicksnyc commented 3 years ago

I followed @bungleweed 's suggestion and my TeamData table is empty. I cannot search for Teams or Groups.

Also, when trying "Send in chat to everyone" I get this error:

Errors Failed to prepare the message for sending:The orchestrator function 'SendQueueOrchestrator' failed: "The activity function 'DataAggregationTriggerActivity' failed: "Specified argument was out of the range of valid values. (Parameter 'Recipient count should be > 0. Value: 0') Actual value was .". See the function execution logs for additional details.". See the function execution logs for additional details.

image

kayobrasilicatu commented 3 years ago

Check if you author bot endpoint is blocked from Microsoft's IP Address.

jhicksnyc commented 3 years ago

Check if you author bot endpoint is blocked from Microsoft's IP Address.

Thanks @kayobrasilicatu , could you please advise on how I would check that?

SilvioSodre commented 3 years ago

Hi Guys! I am in same situation that Tech-Savi is. I tried the suggestions here and I still don't see any teams although I can see groups. It seems the 'api/teamdata' endpoint is not working at all and the Frontdoor log doesn't make any records for it. Have anyone got new ideas? Also the authors tab breaks (gets blank) when the group search contains a slash in the middle of the string (eg, a/a). I will open a separated issue for this. Thanks in advance!

bch90 commented 2 years ago

Hello, having the same issue here. Any updates please?

Porkai-Pandian commented 2 years ago

Thank you for submitting this issue, as we work to ensure consistent responses with items logged in our issues list, we are working to address these items that did not get responses. Please let us know if you are still facing this issue and require assistance and we will be happy to discuss. If no further action is needed at moment and no response is received, we will close out the issue in 3 business days. You may also always open a new issue or respond here if something does come back up. Thank you!

captainhook commented 2 years ago

Ignore - resolved by following step 8 of troubleshooting: https://github.com/OfficeDev/microsoft-teams-apps-company-communicator/wiki/Troubleshooting#8-cannot-find-any-teams-or-teams-users-in-the-dropdown-while-sending-the-message