Runtime Error on Configuration

OfficeDev / microsoft-teams-apps-faqplus

FAQ Plus is a friendly Q&A bot that brings a human in the loop when it is unable to help with an answer from the knowledge base.

MIT License

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Runtime Error on Configuration #183

Closed gmparky closed 2 years ago

gmparky commented 2 years ago

We are getting the following runtime message when trying to access the Configuration Webpage

gsv022 commented 2 years ago

Hi @gmparky, Thanks for raising the issue. We will look into this and get back to you with proper response soon.

v-royavinash commented 2 years ago

@gmparky , Could you share the FAQ deployment logs to check if the deployment was successful. Also why exactly you are trying to access the above URL?

gmparky commented 2 years ago

@v-royavinash we need to access that as part of the Deployment set up, Step 3 - Finish configuring the FAQ Plus app

deployment_operations.zip

gsv022 commented 2 years ago

Hi @gmparky ,

The logs that has been shared seems to be fine. Could you please let us know what is the error that you are getting at the teams side and supporting screenshot would be more helpful.
And why exactly you are trying to access the above URL?

gmparky commented 2 years ago

@gsv022 I haven't got to Teams bit yet I am trying to access the URL to enter the configuration details for Teams. I am trying to access it it as I mentioned above - Step 3 - Finish configuring the FAQ Plus app.

This is the step after setting up the QnA

gsv022 commented 2 years ago

Hi @gmparky , Please make sure that deployment is successful and If there is any issue while running the UI side, please share the issue details and supporting screenshots would more helpful.

gmparky commented 2 years ago

Hi @gsv022,

Sorry I don't understand what you are asking, yes the deployment was successful as you can see from the logs I shared unless it's different logs you need. Also the first post is the screen shot of the UI when we go to the link as described in -Step 3. I don't get the App page I get the run time error on my first post.

So sorry I don't understand what is missing.

gsv022 commented 2 years ago

Hi @gmparky ,

Please give us sometime as we are working on this and will get back to you with proper response soon.

Thank you.

gsv022 commented 2 years ago

Hi @gmparky , Could you please share the MS teams Id so that we can discuss more on the issue.

gmparky commented 2 years ago

I haven't entered a Teams ID as the configuration site has the run time error? Don't want to post the full Team ID here on an open forum happy to share in private.

gsv022 commented 2 years ago

Hi @gmparky , Could you please share us your MS Teams Id so that we can discuss internally over the teams chat

frankqianms commented 2 years ago

Hi @gsv022 , I've encountered the same error. I want to know if there are any solutions for this now?

gsv022 commented 2 years ago

Hi @gmparky , Please let us know if you are still facing the issue.

ghost commented 2 years ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.

gmparky commented 2 years ago

Yes this is still an issue, is there an update that we need to apply or a new deployment?

gsv022 commented 2 years ago

Hi @gmparky , Thanks for the patience. It is found that this issue occurs due to incorrect configuration of configuration app i.e., either client Id or tenant Id. Please cross- verify once.

Keep us posted.

gmparky commented 2 years ago

Hi @gsv022,

Yes we have checked this and it's correct it also was deployed via the script and as far as i can tell this all matches up.

gsv022 commented 2 years ago

Hi @gmparky , This is my MS Teams Id:- v-saigattu@microsoft.com. Could you please share the screenshot of them to my teams.

gmparky commented 2 years ago

Shared as discussed

gsv022 commented 2 years ago

@gmparky , we are closing this request as the we have provided the inputs for the query raised. If you face any issue with company communicator please raise a new issue for further assistance.