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OfficeDev / microsoft-teams-apps-faqplus

FAQ Plus is a friendly Q&A bot that brings a human in the loop when it is unable to help with an answer from the knowledge base.
MIT License
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Multi-turn is not working on v5 "Question Answer" #204

Closed emiludev closed 1 year ago

emiludev commented 1 year ago

Hello, we have installed the latest version (v5 question answer) of FaqPlus in our Azure Tenant, and we observe that the multi-turn option does not work properly, clicking on any of the options of the question with multi-turn returns the answer "I didn' t find a matching answer for this question. Do you want me to ask an expert?"

Here are screenshots.

issue-1

issue-2

This issue was present in the previous version, we expected it to be corrected in this new release.

emiludev commented 1 year ago

My fault, the correct procedure to enable multi-turn is to enable the checkbox of each answer "show in contextual flow only" in the knowledge base, save the changes, then publish the changes to the knowledge base by clicking deploy.

Here are screenshots

issue 4

issue 3

I hope this information is useful to users of this new version. I close this issue. Greetings.