Closed vzantua closed 1 year ago
Hi @vzantua , This shouldn't be an issue unless both the instances are added to 2 different teams
Team 1, added the 1st app version For 1st deployment, pairing happens for the last four Mondays Team 2, added the 2nd app version After 2nd deployment last week, no pairing happened yesterday Monday. Thoughts? What/Where to check? Thanks!
@vzantua , Please respond to the below queries.
It is clear that two instances are from different subscriptions but please clarify whether the instances are added to the same team or different team? -> 1st instance was added to 1st Team a month ago and 2nd was a week ago to a fresh new Team
To check the functionality is working fine or not. Here is the reference. Could you please trigger the logic app to check whether a message template is appearing or not in the teams. -> Is the message template the intro message in Teams? I triggered it already 3 days ago and below is the recent status. The last 3 sessions Succeeded. Status Start Time Identifier Duration Succeeded 3/20/2023, 2:00 PM 08585222644312422575405645686CU17 275 Milliseconds
@vzantua , Once you trigger the logic app, Are you able to get a message template saying that "Its time for a match" in the teams.
Nothing. I deleted the 1st instance app in Teams admin Center but still shows up in the Team that I've added it. Do I just wait for it to be removed or I need to delete from there?
Yes, it takes atleast 24hrs for the application to get erased from teams. Please keep us posted.
I tried adding the app in a Team today and not even getting the welcome message. Thoughts?
@vzantua , Have you tried adding the app to any particular team or just added it to the tenant. Please confirm
Added to the tenant. All working now after I removed the 1st instance components (Azure, Reg App, etc.) and leave the 2nd instance only.
@vzantua ,Thanks for the update. Please let us know if you have any queries related to Icebreaker. If no, we are good to close out the issue.
This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.
You can close it now. Thanks!
Is that recommended or will cause an issue? Our setup: