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OfficeDev / microsoft-teams-apps-icebreaker

Icebreaker is an open-source app for Microsoft Teams that helps the whole team get closer by pairing members up every week at random to meet for coffee, burgers, pizza, or a walk around the block.
MIT License
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Unable to configure #301

Closed kh315 closed 1 year ago

kh315 commented 1 year ago

Hi, I added Icebreaker to a team via Teams store, but every time I try and configure the bot, I receive a "There was a problem reaching this app" error with no other information. Is this a known issue/is there a fix for this?

gsv022 commented 1 year ago

Hi @kh315 , Thanks for raising the query. Could you please share the deployment status of App service. Here is the reference.

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kh315 commented 1 year ago

Hi @gsv022 , how do I view that when I added the app via Teams store?

gsv022 commented 1 year ago

Hi @kh315 , In order to better understand the issue you're describing, could you please share a screenshot that supports your explanation?

As I understand it, once the app is added to a team, it will trigger the template automatically on a scheduled basis, and this communication will be one-way. Additionally, it seems that once the Icebreaker bot is added to a team, there is no need for any further configuration. If my understanding is incorrect, could you please clarify the matter for me?

kh315 commented 1 year ago
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Is there no way to edit the schedule? Also after I added this bot, no one in the team ever got paired. I also want to be able to exclude members from the pairings

gsv022 commented 1 year ago

Please share the repo url and branch that has been used for Icebreaker deployment

kh315 commented 1 year ago

Like I said earlier, Icebreaker was added via the app store on Teams, so I don't know where the repo url and branch would be.

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gsv022 commented 1 year ago

@kh315 , Please note that our support scope is very limited and can assist for the standard version of Icebreaker. Here is the link for Icebreaker official version. And the screenshots you shared are not part of our official version.

Please let us know if you have any queries with official version otherwise we can make it to closure.

ghost commented 1 year ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.