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OfficeDev / microsoft-teams-apps-requestateam

Power Platform based solution that allows users to request teams and automates team creation.
MIT License
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Issues with My Requests Page #146

Open jocrabtree opened 4 years ago

jocrabtree commented 4 years ago

When I initially open the app and click on the 'My Requests' tab it shows all of my requests: image

I turned on Monitoring, and I noticed these lines when I clicked on the 'My Requests' tab: image

Here's the details on one of those two warning lines: image

When I click on the 'Request a Team' tab after the 'My Requests' tab, it opens just fine. However, once I click on the 'My Requests' tab again it shows nothing: image

I checked the 'Monitoring' page and see this: image

I see there is a line with '0 rows collected' so I'm guessing that's my issue, somehow? Here's the details for the '0 rows collected' line: image

One other thing to note - the 'refresh' button on the 'My Requests' page doesn't work either. I click on the button and it doesn't show any content after it has disappeared.

Lastly, I noticed in the PowerApp that there are two premium connectors used. Is this another thing that might be causing the issue I'm seeing? What licensing in O365 is needed for those premium connectors to work?

Originally posted by @jocrabtree in https://github.com/OfficeDev/microsoft-teams-apps-requestateam/issues/106#issuecomment-685076523

alexc-MSFT commented 4 years ago

@jocrabtree thanks for reporting this, I will check and report back.

Can you let me know what premium connectors you are seeing? The app shouldn't be using any premium ones.

alexc-MSFT commented 4 years ago

@jocrabtree so the first error relating to delegation is easily fixable and we will make an update to the Power App to address this - this is not causing your problem though.

The second one where the ClearCollect is collecting 0 rows is definitely your issue, for some reason it collects the table of your requests successfully the first time but fails the second time.

If you click away and click the tab again do they come back or are they gone until you close and reopen the app?

jocrabtree commented 4 years ago

@alexc-MSFT - Thanks for taking a look at this issue. When I click away from the 'My Requests' tab and then back none of the rows are returned. Clicking the 'Refresh' button does nothing and doesn't display any of the rows either. Only closing and re-opening the app allows the rows to be displayed.

Here is a screen shot of the premium connectors that I see. It appears Azure Automation and SQL Server are using premium connectors if I'm understanding correctly.

image

alexc-MSFT commented 3 years ago

@jocrabtree it may be that your issue and issue https://github.com/OfficeDev/microsoft-teams-apps-requestateam/issues/160 are related so please try the suggestion in there.

The connectors you see above in your screenshot are not used in your app, the only ones used in the app will appear under 'In your app' therefore this app does not use any of the premium connectors.