OfficeDev / microsoft-teams-apps-workplaceawards

The Workplace Awards app lets employees nominate peers for specific awards and vote on a nomination.
MIT License
18 stars 17 forks source link

Workplace award app in teams displays Unable to reach app #48

Open JLH-1 opened 2 years ago

JLH-1 commented 2 years ago

Good morning.
I am having difficulties getting the Workplace awards for Teams to work. I have followed the document and have had no success. I have deleted the original resource group and reinstalled following the document again. I have the resource group in east 2 and it seems to have deployed successfully. When I try to use the app in team (Chat) I get “Unable to reach app. Please try again”. When I use the url https://XXX.azurewebsites.net the page displays “Your app is running and waiting for you”. When I use the url https://xxx.azurewebsites.net/config-tab the page displays “The resource has been removed, had its name changed or is temporarily unavailable”

When I try to use the award app from a teams channel I get a blank screen. When I choose to "Go to website" from the workplace award tab I get a "page not found" error

I have read through the incidents and resync -ed in the deployment center and reviewed the setting in the configuration they seem to be correct. The resync seems to have worked successfully, I check the activity log in the service app and all list succeeded. Can you suggest other areas to check to find the reason that the app has issues?

Thank you

Image2

Image2

Image3

Image4