OfficeDev / microsoft-teams-emergency-operations-center

The Microsoft Teams Emergency Operations Center (TEOC) solution template leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications using powerful services like Microsoft Lists, SharePoint and more.
MIT License
90 stars 36 forks source link

App is not loading - Showing blank interface #199

Closed tofighi closed 4 months ago

tofighi commented 4 months ago

I followed all steps and got to when I tried to add it on Tabs (both desktop and online versions), I had the following issue. The following is for Web version. I was wondering if this issue is related to azurewebsites.net or my setup. Could you please help?

Blank page

v-ajaysahu commented 4 months ago

@tofighi , Thank you for reporting this. Please verify that the Azure App Service URL is accurate. If confirmed, kindly open Teams in a browser, launch the app, and share the console logs and network trace to assist in troubleshooting the issue. Additionally, please provide us with the manifest files.

tofighi commented 4 months ago

I found out the problem was about using "resource group" name instead of "app service" name in URL. Now I fixed it in all places and I could use it in both Teams and Web interface. However, now other problems occurring such as not creating an ID for each incident, or it

problem

However, after a few hours, it seems it is working correctly.

eoc

I could remove the NaN records using Sharepoint. Could you please let me know how to access logs of the program? is it by accessing Log Stream?

v-ajaysahu commented 4 months ago

@tofighi , Indeed, you can update "NaN" values via SharePoint, which is identical to the item ID. To access the logs, you can view them from Log Analytics, or you can also view them through the browser's developer tools console window.

tofighi commented 4 months ago

Thank you!