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OfficeDev / microsoft-teams-emergency-operations-center

The Microsoft Teams Emergency Operations Center (TEOC) solution template leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications using powerful services like Microsoft Lists, SharePoint and more.
MIT License
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User assignment to Incident #219

Closed n9jle closed 3 months ago

n9jle commented 3 months ago

Once a user is assigned to a particular incident , they are available to be assigned to multiple other incidents at the same time. Is there a workaround for this? And, if skills need to be added to the worker (ESF #2, Planning, Damage Assessment, etc.) is it the best practice to add those to a new table in TEOC?

v-ajaysahu commented 3 months ago

@n9jle , thank for reporting this issue. Indeed, you can include the same user in multiple incidents. However, if you prefer that the user not be part of any other incident, then you should not include them when creating the incident from the TEOC. Regarding your second query, are you asking if you want to add more details pertaining to the user?

n9jle commented 3 months ago

Yes. Such as hazardous materials expert, wet debris, etc. Thank you!

Jeffrey Eglen 843-367-2018 Skype, Twitter: jeffeglen

From: v-ajaysahu @.> Sent: Monday, July 1, 2024 10:48:16 AM To: OfficeDev/microsoft-teams-emergency-operations-center @.> Cc: Jeff Eglen @.>; Mention @.> Subject: Re: [OfficeDev/microsoft-teams-emergency-operations-center] User assignment to Incident (Issue #219)

@n9jlehttps://github.com/n9jle , thank for reporting this issue. Indeed, you can include the same user in multiple incidents. However, if you prefer that the user not be part of any other incident, then you should not include them when creating the incident from the TEOC. Regarding your second query, are you asking if you want to add more details pertaining to the user?

— Reply to this email directly, view it on GitHubhttps://github.com/OfficeDev/microsoft-teams-emergency-operations-center/issues/219#issuecomment-2200362681, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AKB4PWKY5YFWDE777ZWQBI3ZKFT3BAVCNFSM6AAAAABKFSFSQSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMBQGM3DENRYGE. You are receiving this because you were mentioned.Message ID: @.***>

v-ajaysahu commented 3 months ago

To achieve this, you can create a New Role and ensure to select "Save default users for this role" during the process. This way, in the future, if someone chooses this new role, users will automatically populate. I hope this resolves your query.

https://github.com/OfficeDev/microsoft-teams-emergency-operations-center/wiki/Solution-Overview#create-incident

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n9jle commented 3 months ago

Thank you!