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OfficeDev / microsoft-teams-emergency-operations-center

The Microsoft Teams Emergency Operations Center (TEOC) solution template leverages the power of the Microsoft 365 platform to centralize incident response, information sharing and field communications using powerful services like Microsoft Lists, SharePoint and more.
MIT License
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Can no longer create new incidents or update existing incidents #222

Closed kweenmcse2k6 closed 2 weeks ago

kweenmcse2k6 commented 2 weeks ago

When someone tries to create or modify an incident, the form tries to load but spins and never loads. You can see the form greyed out in the background. TEOC1

It did work because we created a couple of test incidents but now it's no longer working. TEOC2

I've uploaded a screenshot of the screen as it's trying to load and I've also uploaded a screenshot of the developer tools console that shows the error that it can't find a dropdown option.

v-ajaysahu commented 2 weeks ago

@kweenmcse2k6 , thanks for reporting this issue. According to the screenshots shared, it appears that some lists may have been deleted from the TEOC Site. Could you please confirm whether any lists have been deleted? Additionally, please open Teams in your browser, enable the developer tools, then launch the app and provide the console logs and network trace to assist in our troubleshooting process. Master Lists -

kweenmcse2k6 commented 2 weeks ago

I had already checked to see if any lists had been deleted and they hadn't. However, this morning I checked and they did rename the TEOC-RoleAssignments list to another name. Once I changed it back to the original name, it is back up and running.

Thank you for your help!

kweenmcse2k6 commented 2 weeks ago

Thanks for replying. The RoleAssignments list had been renamed by an end user. I’ve named it back to TEOC-RoleAssignments and the app is working as expected.

Thanks again.

Alana Baker Platform Engineer, O365/SharePoint Enterprise Solutions Devon Energy Corporation | 333 West Sheridan | Oklahoma City, OK 73102 Office 405.228-8801 | Mobile 405.306.2071

From: v-ajaysahu @.> Sent: Thursday, July 11, 2024 10:12:23 AM To: OfficeDev/microsoft-teams-emergency-operations-center @.> Cc: Baker, Alana @.>; Mention @.> Subject: [EXTERNAL] Re: [OfficeDev/microsoft-teams-emergency-operations-center] Can no longer create new incidents or update existing incidents (Issue #222)

@kweenmcse2k6https://urldefense.com/v3/__https://github.com/kweenmcse2k6__;!!J9_hdUX_JbjuLQ!rG4xgj_IvjlaraSt0j26MmGWYetNWw4nh70IpDLr_ArDAGqMc4IbTsLnW4K9N2-ffdoPmS4Gsmi4-H85Au6nad0$ , thanks for reporting this issue. According to the screenshots shared, it appears that some lists may have been deleted from the TEOC Site. Could you please confirm whether any lists have been deleted? Additionally, please open Teams in your browser, enable the developer tools, then launch the app and provide the console logs and network trace to assist in our troubleshooting process. Master Lists -

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