DEPRECATED - This repository contains a deprecated version of the FAQ Plus app template. Please see the README file for more details and a link to the new repository
We recently installed Faq Plus on our tenant, configured the multi-turn extraction from URLs, .pdf or .docx files in the knowledge base, which handle bot from one question to another . When choosing any of the options shown by the bot, it responds saying I didn't find a matching answer for this question. Do you want me to ask an expert?
In previous deployments whith customers, we don't face this issue, is there an additional configuration in this version (V4).
We have also tested the functionality in the knowledge base portal, , save and train, then publishing the knowledge base.
FaqPlus V4
We recently installed Faq Plus on our tenant, configured the multi-turn extraction from URLs, .pdf or .docx files in the knowledge base, which handle bot from one question to another . When choosing any of the options shown by the bot, it responds saying I didn't find a matching answer for this question. Do you want me to ask an expert?
In previous deployments whith customers, we don't face this issue, is there an additional configuration in this version (V4).
We have also tested the functionality in the knowledge base portal, , save and train, then publishing the knowledge base.