Failure when configuring the Knowledge Base ID during FAQPlus Configure App

OfficeDev / microsoft-teams-faqplusplus-app

DEPRECATED - This repository contains a deprecated version of the FAQ Plus app template. Please see the README file for more details and a link to the new repository

MIT License

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Failure when configuring the Knowledge Base ID during FAQPlus Configure App #81

Open hdeanmurray opened 4 years ago

hdeanmurray commented 4 years ago

We're getting the following error - "The provided knowledge base ID is not valid". We are copying the 36-digit alphanumeric string and pasting into the field as specified in directions. Any suggestions on troubleshooting this error? Online searches and GitHub provides no love.

Thanks...Dean

KBID

himsoni85 commented 4 years ago

The KB ID is supposed to be 32 alphanumeric digits. Please check again under the Settings of the published knowledgebase. It shall be located in this string: POST /knowledgebases/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/generateAnswer

scottdmarshall commented 4 years ago

Hello, I am running into this issue as well. I am entering the 32 character knowledge base ID and receive the message that the provided knowledge base it not valid. Does anyone have any ideas? Thanks...Scott

anthonyrs06 commented 4 years ago

same issue here for knowledgebase id and teams link

dupton2000 commented 4 years ago

experiencing the same problem as well.

anthonyrs06 commented 4 years ago

I was able to get this working by adding the Teams and KnowledgeBase values directly to the Table Storage the template spins up for the config app. 1 gotcha - make sure you're using the KB ID of the QnA Service the template provisions and not a different one, learned that the hard way :P