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OfficeDev / office-js-docs

[ARCHIVED] Microsoft Office Add-ins API Reference Documentation
https://docs.microsoft.com/javascript/api/overview/office
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Websockets not working #1397

Closed ExciteM-Blog closed 6 years ago

ExciteM-Blog commented 6 years ago

Hi, we are using a Microsoft add-in for Powerpoint called 'Web Viewer' (you insert a URL, it displays it in the slide). We used a webpage that uses Socket.IO, and we are seeing it is not able to connect to the server (even the long polling it's falling back on is not working). Clearly this is not an issue with the add-in: Any ideas what is going on here?

We have found this to consistently fail in Mac 10.13.4 (latest) / Powerpoint (16.12) (latest), and Windows / Powerpoint 2016; we have seen success in other combinations of Windows / Powerpoint (can get those details).

Rick-Kirkham commented 6 years ago

@ExciteM-Blog The issues in this repo are intended to report errors in the documentation. I recommend that you raise this technical question on Stack Overflow and tag it "office-js". That way it will be seen by a lot more experts and the whole community can benefit from the answers you get.