Addins Not Working in Outlook-Android for several locales/language settings.

[glr0221]

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AddIns not loading for 5 specific locales in Outlook Android.

Expected Behavior

Addins must be successfully loaded in all locales/language settings.

Current Behavior

Addins are not loading if you set Outlook-Android locale to any of the following : العربية বাংলা-BD বাংলা-BA فارسی मराठी (भारत)

Steps to Reproduce, or Live Example

1. Install Slack, Evernote or any Addon That can run on mobile.
2. From your Android outlook, select and set any of the 5 locales mentioned above as default language.
3. Open an email and access your installed addin. EXPECTED : AddIn Loads successfully. ACTUAL : AddIn Loading fails.

• Link to live example: __

• Additional details:

  1. ---

  2. ---

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Context

Your Environment

• Platform [PC desktop, Mac, iOS, Office on the web]: __
• Host [Excel, Word, PowerPoint, etc.]: __
• Office version number: __
• Operating System: __
• Browser (if using Office on the web): __

Useful logs

• [ ] Console errors
• [ ] Screenshots
• [ ] Test file (if only happens on a particular file)

[exextoc]

@glr0221 Can you share a screenshot of the issue? Is this Android specific? or do you see this in other clients (Desktop/Online)?

Also localization is completely owned by the add-in developer, meaning if developer does not provide localization for a particular language we show the default values.

[glr0221]

@exextoc thanks for the quick response. I will try and upload a video for you tomorrow. It's not really the values or text shown. The addins don't load at all. I tested with Slack, Evernote and our own add-in as well.

[glr0221]

@exextoc sorry for the delay, here is a link of the video I made for this issue :

https://youtu.be/dtZqx6R5t-8

Please tell me if the video does not load on your end, and I will find some other way to share.

[exextoc]

Thanks for reporting this issue regarding add-in not working in some locales. It has been put on our backlog. We unfortunately have no timelines to share at this point.

[glr0221]

@exextoc Thank you also for taking a look at this issue. There is no rush for the fix. I just dropped by to inform you about it. Thank you again.