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OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.
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In new email switching between account does not trigger the onNewMessage Flow #2334

Closed vdboots closed 7 months ago

vdboots commented 2 years ago

Message from office-js bot: We’re closing this issue because it has been inactive for a long time. We’re doing this to keep the issues list manageable and useful for everyone. If this issue is still relevant for you, please create a new issue. Thank you for your understanding and continued feedback.

Your Environment

Expected behavior

If you have multiple accounts setup in your outlook. and open a new email and then switch between the accounts. Expected is that it removes the signature from one account en sets the signature of another account.

Current behavior

When switching it removes to signature of the old account. But it does not trigger the new one.

Steps to reproduce

  1. Add two accounts to a single outlook setup
  2. Open a new email from a single outlook.
  3. In the new mail switch to another account where you have a different signature.

Context

We have customers with multiple tenants, or multiple accounts in tenants. they would like to use the signatures in these setups.

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Wenjun-Gong commented 2 years ago

Hi @vdboots , thanks for reporting this issue. Are your customers using an JS add-in for the signature, or the default signature feature in Outlook?

vdboots commented 2 years ago

An office js signature. And IT is reproducable with the demo Outlook addinOp 29 dec. 2021 03:50 schreef Wenjun Gong - MSFT @.***>: Hi @vdboots , thanks for reporting this issue. Are your customers using an JS add-in for the signature, or the default signature feature in Outlook?

—Reply to this email directly, view it on GitHub, or unsubscribe.Triage notifications on the go with GitHub Mobile for iOS or Android. You are receiving this because you were mentioned.Message ID: @.***>

exextoc commented 2 years ago

Hey @vdboots,

From what you have described, this issue seems similar to #2211 . If so, that's already in our backlog and we are working on that. Unfortunately, we have no timelines to share at this point. Internal tracking ID: 5256718