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OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.
https://learn.microsoft.com/javascript/api/overview
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Add-ins not loading in Firefox. Work in Chrome. #2571

Closed atuszyn closed 5 months ago

atuszyn commented 2 years ago

Message from office-js bot: We’re closing this issue because it has been inactive for a long time. We’re doing this to keep the issues list manageable and useful for everyone. If this issue is still relevant for you, please create a new issue. Thank you for your understanding and continued feedback.

Launching Excel Online by submitting a form inside of a web page. Response to submit is the Excel Online page. We specify an add-in to be included. In Chrome, the add-in takes about 30 seconds to load. In Firefox, the Add-in loading message appears in the status bar, but never goes away, and the add-in never loads.

Your Environment

Expected behavior

This form is loaded in a web page and then submitted:

Non-production environment: <form id="cxp_wac_main_form" action="https://ffc-excel.officeapps.live.com/x/_layouts/xlviewerinternal.aspx?edit=1&amp;ui=en-us&amp;sftc=1&amp;rs=en-us&amp;WOPISrc=https%3A%2F%2Fwopi-test.cengage.com%2Fservices%2Fv1%2Fspreadsheet%2Fwopi%2Ffiles%2F1avje15ps%216p58%211g1j7klm1%21vh51%21t&amp;access_token=0000l2gaviue-00002u4-0&amp;host_install_addins=%5B%7B%22addinId%22%3A%22wa104379190%22%2C%22type%22%3A%22TaskPaneApp%22%7D%5D" method="post" target="cxp_wac_main_iframe">&lt;input name=="host_install_addins" value="{{"addinId":"wa104379190", "type":"TaskPaneApp"}}"/&gt;</form>

Production environment: <form id="cxp_wac_main_form" action="https://excel.officeapps.live.com/x/_layouts/xlviewerinternal.aspx?edit=1&amp;ui=en-us&amp;sftc=1&amp;rs=en-us&amp;WOPISrc=https%3A%2F%2Fwopi.cengage.com%2Fservices%2Fv1%2Fspreadsheet%2Fwopi%2Ffiles%2F1avje15ps%216p58%211g1j05b64%21hf9d%21t&amp;access_token=0000l2geslrt-00002u4-0&amp;host_install_addins=%5B%7B%22addinId%22%3A%22wa104379190%22%2C%22type%22%3A%22TaskPaneApp%22%7D%5D" method="post" target="cxp_wac_main_iframe">&lt;input name=="host_install_addins" value="{{"addinId":"wa104379190", "type":"TaskPaneApp"}}"/&gt;</form>

Response from form submission loads Excel online, requested addin loads, and user is able to launch addin.

Current behavior

In Firefox, Loading Add-ins message appears in status bar, and never clears. Addin never becomes available. In Chrome, Loading Add-ins message appears in status bar for about 30-45 seconds, and the clears when the Addin's icon appears in the toolbar.

Steps to reproduce

  1. Unzip ExcelFormSubmit.html.zip ExcelFormSubmit.html.zip
  2. Open ExcelFormSubmit.html using Chrome
  3. Click on Submit to Non-Prod or Submit to Prod button
  4. Note that new tab opens, Loading Add-ins message appears in status bar, and after about 30-45 seconds message clears and Show Toolpak icon appears in toolbar
  5. Repeat steps 2 and 3 using Firefox
  6. Note that new tab opens, Loading Add-ins message appears in status bar, and never clears, nor does Show Toolpak icon appear

Link to live example(s)

Attached zip file can be used as live example

Context

Students need Toolpak to complete assignment. Current workaround is to use Chrome instead of Firefox

Useful logs

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Wenjun-Gong commented 2 years ago

Assigned to @AbidRahman-MSFT to take further look

Wenjun-Gong commented 2 years ago

@JHJ-MS , would you please help to re-route? Thanks.