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OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.
https://learn.microsoft.com/javascript/api/overview
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Add in is not loading in excel online. #3532

Closed vinay-sattur closed 3 months ago

vinay-sattur commented 1 year ago

When the excel loads we are getting the error in the browser console as shown below,

Can't find Office Add-in from Microsoft AppSource given addin ID: WA200002270 (content market: en-US). Exception details: {}

Expected behavior

Addin should auto load when the excel online loads.

Current behavior

Addin is not auto loading. Getting the below error message. Can't find Office Add-in from Microsoft AppSource given addin ID: WA200002270 (content market: en-US). Exception details: {}

Provide additional details

Session ID: 90596c32-e4ec-4757-bf09-4649da5eb602 Build: 16.0.16717.42308

Context

The addin is used for student assignments. This is a P1 issue for us.

ghost commented 1 year ago

Thank you for letting us know about this issue. We will take a look shortly. Thanks.

SiruiSun-MSFT commented 1 year ago

Hi @vinay-sattur, thanks for reporting this issue. The office store may currently be unavailable due to some issues. We already have engineers doing emergency mitigation. If complete, we'll share the progress here. Sorry for bringing this blocking problem.

SiruiSun-MSFT commented 1 year ago

Hi @vinay-sattur, seems the issue I mentioned before has been mitigated. Could you please retry the loading and help us verify? Thanks for your patience!

vinay-sattur commented 1 year ago

Hi @SiruiSun-MSFT , Yes. The addin is loading fine now. Thank you for the quick resolution of the issue!

BIPLAB82 commented 3 weeks ago
image

We are seeing this issue again