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OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.
https://learn.microsoft.com/javascript/api/overview
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Admin managed office add-in shows in 'admin managed' section of My add-ins dialog but its not added to the ribbon #3710

Open MariaLawrenceAntony opened 1 year ago

MariaLawrenceAntony commented 1 year ago

Hello,

We have a taskpane add-in with add-in commands. We deployed it for mac through office admin center. Its showing the add-in name in "admin managed" section of My add-ins dialog. But its not automatically added to the ribbon. First time user has to select the add-in from "admin maged add-in" page and user has to click "Add" button to add it to the ribbon. Is there any settings available in manifest to automatically add it to the ribbon?

PowerPoint for Mac version : 16.77.1 (23091703) Mac Os : Ventura 13.5.2

Regards, Maria Lawrence Antony

ZYUN-MSFT commented 1 year ago

Hi @MariaLawrenceAntony , for the behavior in your scenario is by designed. We don't have a way for automatically add to ribbon for now.

You can go to https://techcommunity.microsoft.com/t5/microsoft-365-developer-platform/idb-p/Microsoft365DeveloperPlatform and request a new feature ask. Feature requests on it are considered when we go through our planning process.

Thanks for your support of Office Addin.

mcmullinboy15 commented 1 year ago

@ZYUN-MSFT Why is that? I'm almost frustrated by it! I need my new application on the Ribbon but it's kindof dumbly being placed on the email actions. And I really can't have that. I would perfer it to be on the left bar with the Calendar and all that, or on the ribbon but i just need it to do a small popup on the right side.

ZYUN-MSFT commented 1 year ago

Hi @mcmullinboy15 ,

Sorry that I can't understand the things you means "Email Action" or "Calendar". This issue thread is about the Office JS Addin that works with Word, Excel, PPT. If you are talking about OutLook Addin, I would suggest you to open a new issue, since WXP addin is different with the OutLook Addin.

Thanks.

MariaLawrenceAntony commented 1 year ago

@ZYUN-MSFT Is this limitation only for Mac? Because in windows its working as expected.

MariaLawrenceAntony commented 1 year ago

@ZYUN-MSFT here it is mentioned that "If the add-in supports add-in commands, the commands appear on the Office ribbon". No where its mentioned that it will not supported in mac.

ZYUN-MSFT commented 1 year ago

+ @m-hellesen ,

Hi @m-hellesen , this central deploy related issue seems like a BUG as customer said the hebavior is different on Win and Mac, please help to take a look.

Thanks.

MariaLawrenceAntony commented 4 months ago

@ZYUN-MSFT @m-hellesen Any solution for this issue?

m-hellesen commented 4 months ago

We just rolled out a fix to production that likely addresses this issue, Can you confirm you aren't seeing the expected behaviour on mac now?

MariaLawrenceAntony commented 4 months ago

I don't see any increase in users count. Is there a way I can check how many users got this add-in (add-in loaded and button visible in ribbon)?

MariaLawrenceAntony commented 4 months ago

I added 1500 users to the assigned AD group a month back but 70% of user's machine it was not visible even after 1 week post deployment. I wish to expand it to 6000 more users but this issue is a hard blocker. @ZYUN-MSFT @m-hellesen Could you please share details about the rollout you mentioned? Also it would be really helpful if you can suggest a better way to track the installation status of the deployed add-in.

m-hellesen commented 2 months ago

This rollout happened at the end of july, you should be able to redeploy and see the fix.