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OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.
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When a user creates Outlook groups in contacts, I am unable to fetch the email IDs present in contacts via the EWS SOAP API request for Outlook desktop. #3832

Open SubhashRoy044 opened 12 months ago

SubhashRoy044 commented 12 months ago

Provide required information needed to triage your issue

When a user creates Outlook groups in contacts, I am encountering an issue where I am unable to fetch the email IDs present in contacts via the EWS SOAP API request for Outlook desktop

Your Environment

Expected behavior

When a user creates Outlook groups in contacts, I am able to fetch the email IDs present in contacts via the EWS SOAP API request for Outlook desktop and outlook web both platform.

Current behavior

When a user creates Outlook groups in contacts, I am able to fetch the email IDs present in contacts via the EWS SOAP API request for outlook web but not in outlook desktop.

It should work for both.

Steps to reproduce

1.Add the Web Add-in via sideload with "extraction code of EWS SOAP API request" via installing manifest.

  1. Go to Outlook in browser(outlook Web) and open outlook new mail -> Add contact group in to ,CC -> and send button then Web Add-in dialog is appears and able to extarct email ids present in contacts group. . 3.Go to Outlook thick client (both old) and open outlook new mail -> Add contact group in to ,CC -> and send button then Web Add-in dialog is appears and unable to extarct email ids present in contacts group .

Link to live example(s)

Code - export const new2='<?xml version="1.0" encoding="utf-8"?>'+ ''+ ''+ ''+ '</soap:Header>'+ ''+ ''+ ''+ ''+ '</m:Mailbox>'+ '</m:ExpandDL>'+ '</soap:Body>'+ '</soap:Envelope>';

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Context

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Adrian-MSFT commented 10 months ago

Hi @SubhashRoy044 , this sounds like a server sync issue. Are you able to retrieve the contacts group info via the EWS request after waiting some time?

SubhashRoy044 commented 10 months ago

No, after waiting for sometime also we are not able to retrieve contact group info in Outlook desktop however we are able to get in Outlook web-addin in browser.

Adrian-MSFT commented 1 day ago

Hi @SubhashRoy044 apologies on the long delay here - Are you still experiencing this issue?