Open bogdanst24 opened 8 months ago
@bogdanst24 We could not repro this using Script lab with the provided signature. In our case all the lines were having correct font. Could you please record and share a vid of the repro. You mentioned that its only happening for few users, could you share the version of Outlook client where this problem is seen.
Sure, could you please help me with a mail address to send it to?
@bogdanst24 Share it on OutlookExtensibility@M365x53858506.onmicrosoft.com
I have shared a recording on January 16th
We are not able to repro the issue at our end. Can we get the Outlook Version and the Incident Id after the repro so that we can get all the details.
Steps to get Incident ID: Go to Help-> Collect Diagnostics-> Share the generated Incident ID
This is the message from the affected user:
My Mac upgraded itself to Sonoma 14.2.1 this weekend, but the issue persists with a different font. Outlook is changing links to “Aptos” now.
Incident ID: 747EPKMW
Any updates here?
@bogdanst24 We are unable to replicate the issue on our end. However, we have identified a similar bug and believe that the fix for that may also resolve this issue. We will update here once fix for other issue is rolled out.
Thank you! Waiting then :)
Your Environment
Expected behavior
The font-family specified in the HTML is maintained and applied as expected.
Current behavior
For some users (we could not identify exactly a pattern), the font family is changed. We managed to reproduce it when the font family is set to Century Gothic, a case in which Hyperlinks are getting the font changed to Calibri. Regardless of any workarounds, styling properties, or other ways to set the font family, the issue won't go away.
Steps to reproduce
Providing you with 2 ways to reproduce. In both cases, Outlook for Mac should be used. Option A
Result => It will change (at least) the hyperlinks from Century Gothic to Calibri.
Option 2:
Result => It will change (at least) the hyperlinks from Century Gothic to Calibri.
Link to live example(s)
Gist https://gist.github.com/bogdanst24/e707e61bb2d04dda091a9e3c9b1ec065