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OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.
https://learn.microsoft.com/javascript/api/overview
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Office Add-ins - Admin Managed - Excel on the web - Error: Cannot connect to catalog #4145

Closed mhmostafa88 closed 6 months ago

mhmostafa88 commented 9 months ago

My Environment

Expected behavior

We have deployed an Excel-Add in via the Microsoft 365 admin center -> Integrated apps.

These should be able to be seen when opening "Get Add-ins" in an Office-application -> Admin Managed. I should either see the app that i deployed, or i should see "No add-ins currently available".

Current behavior

We have an issue with seeing connecting the 'Admin Managed' tab. It shows the error "Cannot connect to catalog" when opening "Add-ins" in Excel Online.

Steps to reproduce

1- deploy an app using this guidance https://learn.microsoft.com/en-us/microsoft-365/admin/manage/office-addins?view=o365-worldwide#deploy-your-office-add-ins (i have the xml file availabe for you if it will help for you to examine it). 2- go to "Get Add-ins" in an Office-application -> Admin Managed

Link to live example(s)

This is the manifest xml file link https://staging.app.mightydigits.com/excel-addin-app/manifest.xml

Provide additional details

Tenant ID: dfc6459d-335f-40b9-a8b8-da963f5503f9 Affected user email alias.: budgetting@mightydigits.com Time duration of the error (in the last 30 days): i believe i have never seen any other message given to me when i go to 'Admin Managed' tab.

Context

We're trying to deploy an Excel Add-in for our organization. The local development of the app is working properly, but we're unable to make it available through the centralized deployment of the admin center. I tried re-deploying it again today after waiting for 20 hours.

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zhenhuangMSFT commented 8 months ago

Hi @AkhileshShah-MS, could you please take a look? Thanks!

AkhileshShah-MS commented 8 months ago

Hi @mhmostafa88 Thanks for reaching out, and apologies for delay in response. Are you still facing the issue? If yes, can you please share a screenshot of message you are seeing when launching in-client store? @akshayta23 looks like some issue in connecting to store catalog. Can you please look into this?

AkhileshShah-MS commented 6 months ago

@mhmostafa88 Closing this issues due to no further update. Please feel free to raise another Issue if you face this in future.