Closed mabel-copilot closed 4 months ago
Please, consider the following link as a previous discussion.
https://github.com/OfficeDev/office-js/issues/4226
Thanks in advance
Is the issue happening on Outlook for web or Win32 client ?
Good morning!
The issue is for Win 32 client.
Thanks in advance
If you recheck your win32 client after 24 hours, does the add-in show up?
No... Never
@mabel-copilot If you try to sideload your addin, does it show up on win32 client? Link for sideloading your add-in: https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/sideload-outlook-add-ins-for-testing?tabs=windows-web
Hi!
@zhngx1 We tried another way to install the custom add in and it worked. At first, we installed it from Admin panel and never worked it. After that, we installed from https://aka.ms/olksideload with success.
Thank you for the support
Best regards
Glad it worked out for you! @Mabelinaa
Dear all,
We are having an issue regarding to a custom addin.
We have developed a custom addin for Outlook, and we have installed it through the admin web and it appears and it works correctly in new version also in Outlook web , but does not work at classic version. It appears as an installed app in desktop Outlook (manage apps panel) but never works as a command in the emails, never appear the corresponding button.
Thank in advance
PD: Please, find below the manifest
Mabel