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OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.
https://learn.microsoft.com/javascript/api/overview
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Outlook Add-in Centralized Deployment - Not working #4564

Open ak-19 opened 5 months ago

ak-19 commented 5 months ago

Outlook Add-in Centralized Deployment - Not working!!

  1. Using "Microsoft 365 admin center > Settings > Integrated Apps > Upload custom apps > Office addin > Provide link to manifest file" Trying update manifest via URL - Not working Deleting app and creating new one - Not working deployment ends with: dep-fail
  2. Using "Adminportal/Home/#/Settings/AddIns" and got: ERROR-SCR

Everything worked over 2 Years and it is not working at the moment, we have customers deploying outlook add-in via Centralized Deployment, now we are blocked with this issue.

Environment

Platform [Windows desktop, Mac desktop, Office on the web]: Mac/Windows Operating System: Windows/MacOS Browser: All browsers

Expected behavior

Update should work with the same manifest using "update manifest via URL" feature. Create custom app should work with the manifest fiile using "Provide link to manifest file" feature.

If you need more details from our side, please tell me in a comments.

ak-19 commented 5 months ago

I tried to run that tool via powershell "Invoke-CompatibilityCheck", that thing fails to login with admin creadentials.

mobisw-msft commented 5 months ago

Hey @ak-19 ,

To help you further we will need the tenant details of the tenant you're deploying the add-in to, and the manifest that you are trying to deploy. You can share it by creating a private github repository with the details and giving us access to the repository.

ak-19 commented 5 months ago

Name: NETSTAG GmbH Tenant ID: 2b6088bd-6ef1-47f7-9580-492519bd93ef License: Microsoft Entra ID Free

ak-19 commented 5 months ago

Manifest is within private repo, user "mobisw-msft" has pending invite to acces it

mobisw-msft commented 5 months ago

Hey @ak-19 , When validating your manifest, we are encountering a validation failure "Icon incorrectly Sized - Your icon WidthHeight is: 3232. Icon size should be 64*64". Can you please work on this lineitem and see if the add-in works?

ak-19 commented 5 months ago

Yesterday I was able to create new subscription and sucessfully deploy this manifest on it, but on my company subscription this is not working as described above. Also I tried to make new build with manifest that has 64x64 icon and same thing happens, not able to deploy on my company tenant but it works when I create trial subscription and deploy there.

ajnavsun1806 commented 5 months ago

@ak-19 I checked the logs for ID 3ec53d9a-1ac1-46d9-9646-6b106f0a2c79 as shown in screenshot. Error recorded in our system is below: Box Exception Occurred: You do not have permission to install custom add-in for organization.

Please check if there are some changes in the Default Role Assignment policy in EAC which is blocking you from deploying custom add-in.

ak-19 commented 5 months ago

Yes but this worked previously and issues appears on othere tenatns too (some of our customers). Also user doing deployment is Global administrator.

PatrickGIHUB commented 2 months ago

I have the exact same issue in our tenat. Every other tenant the manifest.xml works fine. Do you have any update on this problem?