Closed harri-rajala-koivu-solutions closed 5 months ago
Thanks a lot for reporting this issue, the information you've provided are clear and enough. It's confirmed that this issue can be reproduced with Office version number: 1902 32-bit following your steps.
If you have subscriptions to Office 365, will you please upgrade to the latest one ( Office version number: 1903 Build 11425.20202 32-bit or newer) ? Your steps should be working well.
Please take a try to see whether it works for you.
I updated to 1903 Build 11425.20202 32-bit and Excel does not crash any more. It is good that Excel does crash, but now pivotTable.refreshAll() does not work correctly.
After calling pivotTable.refreshAll() pivot table is broken in your Excel sheet. You can reproduce that by adding more lines to Step 3.
Change this from Step 3:
table.rows.add(undefined, [
["a2", "b2", "c2"],
]);
To this:
table.rows.add(undefined, [
["a2", "b2", "c2"],
["x1", "e", "q"],
["x1", "g", "q"],
["x2", "b", "q"],
["x3", "b", "q"],
["x4", "c", "q"],
["x4", "g", "q"],
["x5", "a", "q"],
["x6", "d", "q"],
["x7", "c", "q"],
["x7", "f", "q"],
["x7", "g", "q"]
]);
And then do the exact same steps 1, 2 and 3 (remember to select "Merge and center cells with labels").
You can see that after Step 3 Pivot table is broken. Pivot colors are wrong and if you go to for example cell "x4" (Test1 column in pivot table) you can see that Excel does not recognize that cell as a part of Pivot Table.
Please let me know if you where able to reproduce this issue.
Thanks for the detailed information and repro steps, @harri-rajala-koivu-solutions . @JuaneloJuanelo and/or @keyur32, can you take a look at this and/or assign to somebody else who can?
Tracking bug #3287759
Using office-js Excel API, Excel crashes and restarts when pivotTables.refreshAll() is called.
Expected Behavior
Excel should refresh pivot table and not crash.
Current Behavior
Excel crashes and restarts.
Steps to Reproduce, or Live Example
Summary of reproduce steps:
Detailed steps:
Step 1
Execute following code:
Step 2
!!! IMPORTANT NOTE !!! This must be done manually because we don't know how to set "Merge and center cells with labels" using Excel JS.
Step 3
Execute following code:
Context
This is one case where we have found Excel crashing with office-js API and are able to reliable repeat it. There seems to be many other cases, too, that we are still studying and trying to find code to repeat them.
Note that without "Merge and center cells with labels" Excel does not crash. But in our case "Merge and center cells with labels" (and Tabular layout) is what we want to use.
Your Environment
Useful logs
Problem signature: P1: EXCEL.EXE P2: 16.0.11328.20222 P3: 5c95d1e1 P4: EXCEL.EXE P5: 16.0.11328.20222 P6: 5c95d1e1 P7: c0000005 P8: 000185ee P9: P10:
Attached files: \?\C:\Users\Harri\AppData\Local\Temp{BD64DE78-4CCA-4B96-9A8E-37C906559B51} - OProcSessId.dat \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA500.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA530.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA54E.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA55F.tmp.txt
These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_EXCEL.EXE_d52f04e8cac6b5fa48c8bcfc3bc6c2d35ba28fd_00000000_7c9eb0e7
Analysis symbol: Rechecking for solution: 0 Report Id: a8c26bba-f98b-49ae-82ea-00c6715d61da Report Status: 268435456 Hashed bucket: 6fe40635ab4bf0f0d38c0d556fc860a2 Cab Guid: 0
Version=1 EventType=APPCRASH EventTime=131989247187960281 ReportType=2 Consent=1 UploadTime=131989247189431804 ReportStatus=268435456 ReportIdentifier=f6cb2eed-9282-49cc-b691-315110361e51 IntegratorReportIdentifier=a8c26bba-f98b-49ae-82ea-00c6715d61da Wow64Host=34404 Wow64Guest=332 OriginalFilename=Excel.exe AppSessionGuid=00004d38-0003-0034-0db0-b35485ebd401 TargetAppId=W:0006171b160a18280e1fd3d283a4a4d72d1b00000000!000015b3fc229f08917df241d927aedd61d8b7dc5f52!EXCEL.EXE TargetAppVer=2019//03//23:06:27:45!2973cfd!EXCEL.EXE BootId=4294967295 TargetAsId=32458 IsFatal=4294967295 Response.BucketId=6fe40635ab4bf0f0d38c0d556fc860a2 Response.BucketTable=1 Response.LegacyBucketId=1408515444058906786 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=EXCEL.EXE Sig[1].Name=Application Version Sig[1].Value=16.0.11328.20222 Sig[2].Name=Application Timestamp Sig[2].Value=5c95d1e1 Sig[3].Name=Fault Module Name Sig[3].Value=EXCEL.EXE Sig[4].Name=Fault Module Version Sig[4].Value=16.0.11328.20222 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5c95d1e1 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=000185ee DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.17134.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=8192 UI[2]=C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\WINDOWS\System32\ole32.dll LoadedModule[6]=C:\WINDOWS\System32\combase.dll LoadedModule[7]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[8]=C:\Program Files (x86)\Microsoft Office\root\Office16\AppVIsvSubsystems32.dll LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[10]=C:\WINDOWS\System32\SspiCli.dll LoadedModule[11]=C:\WINDOWS\System32\CRYPTBASE.dll LoadedModule[12]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[13]=C:\WINDOWS\System32\sechost.dll LoadedModule[14]=C:\WINDOWS\System32\GDI32.dll LoadedModule[15]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[16]=C:\WINDOWS\System32\USER32.dll LoadedModule[17]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[18]=C:\WINDOWS\System32\win32u.dll LoadedModule[19]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[20]=C:\Program Files (x86)\Microsoft Office\root\Office16\c2r32.dll LoadedModule[21]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[22]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[23]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[24]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll LoadedModule[25]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[26]=C:\WINDOWS\SYSTEM32\MSVCP140.dll LoadedModule[27]=C:\WINDOWS\System32\shcore.dll LoadedModule[28]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[29]=C:\WINDOWS\System32\shlwapi.dll LoadedModule[30]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[31]=C:\WINDOWS\System32\profapi.dll LoadedModule[32]=C:\WINDOWS\System32\powrprof.dll LoadedModule[33]=C:\WINDOWS\System32\FLTLIB.DLL LoadedModule[34]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[35]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[36]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso20win32client.dll LoadedModule[37]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso30win32client.dll LoadedModule[38]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso40uiwin32client.dll LoadedModule[39]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.648_none_73ddcaa59f7149a6\gdiplus.dll LoadedModule[40]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[41]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso50win32client.dll LoadedModule[42]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso98win32client.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[44]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[46]=C:\WINDOWS\SYSTEM32\msi.dll LoadedModule[47]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[48]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.648_none_42f2d7c044decfd8\Comctl32.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\d2d1.dll LoadedModule[50]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[51]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[52]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[53]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[54]=C:\WINDOWS\SYSTEM32\d3d11.dll LoadedModule[55]=C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f1d1d01ad984f535\igd10iumd32.dll LoadedModule[56]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[57]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[58]=C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f1d1d01ad984f535\igc32.dll LoadedModule[59]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[60]=C:\WINDOWS\SYSTEM32\Secur32.dll LoadedModule[61]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[62]=C:\Windows\System32\Windows.Security.Authentication.Web.Core.dll LoadedModule[63]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[64]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[65]=C:\Windows\System32\AppXDeploymentClient.dll LoadedModule[66]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[67]=C:\Windows\System32\twinapi.appcore.dll LoadedModule[68]=C:\Windows\System32\StateRepository.Core.dll LoadedModule[69]=C:\Windows\System32\RMCLIENT.dll LoadedModule[70]=C:\WINDOWS\SYSTEM32\mscoree.dll LoadedModule[71]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll LoadedModule[72]=C:\WINDOWS\SYSTEM32\DWrite.dll LoadedModule[73]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\riched20.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\XmlLite.dll LoadedModule[75]=C:\WINDOWS\System32\netprofm.dll LoadedModule[76]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[77]=C:\WINDOWS\System32\npmproxy.dll LoadedModule[78]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[79]=C:\WINDOWS\System32\NSI.dll LoadedModule[80]=C:\WINDOWS\SYSTEM32\webservices.dll LoadedModule[81]=C:\Windows\System32\Windows.System.Profile.RetailInfo.dll LoadedModule[82]=C:\WINDOWS\SYSTEM32\sppc.dll LoadedModule[83]=C:\Windows\System32\iertutil.dll LoadedModule[84]=C:\Windows\System32\OneCoreCommonProxyStub.dll LoadedModule[85]=C:\Windows\System32\vaultcli.dll LoadedModule[86]=C:\WINDOWS\System32\Normaliz.dll LoadedModule[87]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\WINHTTP.dll LoadedModule[89]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[90]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL LoadedModule[91]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[92]=C:\Windows\System32\Windows.Web.dll 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LoadedModule[153]=C:\Program Files (x86)\Microsoft Visual Studio\Shared\Visual Studio Tools for Office\x86\VSTOExcelAdaptor.dll LoadedModule[154]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml\f71225c38cd3420200689412958881f6\System.Xml.ni.dll LoadedModule[155]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Security\36effc9dd742489d9037858081b86f7d\System.Security.ni.dll LoadedModule[156]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[157]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Configuration\0c052fccd4c571e447fdc8dd115777d8\System.Configuration.ni.dll LoadedModule[158]=C:\Program Files (x86)\Microsoft Office\root\Office16\gfx.dll LoadedModule[159]=C:\WINDOWS\SYSTEM32\srpapi.dll LoadedModule[160]=C:\Program Files (x86)\Common Files\Microsoft Shared\VBA\VBA7.1\VBE7.DLL LoadedModule[161]=C:\WINDOWS\SYSTEM32\UIAutomationCore.DLL 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