OfficeDev / office-js

A repo and NPM package for Office.js, corresponding to a copy of what gets published to the official "evergreen" Office.js CDN, at https://appsforoffice.microsoft.com/lib/1/hosted/office.js.

https://learn.microsoft.com/javascript/api/overview

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Not able to Open Web addin in Browser when i select multiple emails , It is working fine in older desktop outlook version , but not working in browser #4719

Open hmaheshwariAsite opened 3 months ago

hmaheshwariAsite commented 3 months ago

Provide required information needed to triage your issue

Your Environment

Platform [PC desktop, Mac, iOS, Office on the web]: __
Host [Excel, Word, PowerPoint, etc.]: __
Office version number: __
Operating System: __
Browser (if using Office on the web): __

Expected behavior

Current behavior

Steps to reproduce

Link to live example(s)

Provide additional details

Context

Useful logs

[ ] Console errors
[ ] Screenshots
[ ] Test file (if only happens on a particular file)

Thank you for taking the time to report an issue. Our triage team will respond to you in less than 72 hours. Normally, response time is <10 hours Monday through Friday. We do not triage on weekends.

neprasad-microsoft commented 3 months ago

Hi @hmaheshwariAsite Please provide more details on your issue -

Is this add-in deployed on the store or a custom add-in?
Please share the add-in manifest or if it is a store add-in you can share the add-in link from store.
Please share a video of the working and non-working scenario
Please collect logs and share it with us -https://github.com/OfficeDev/office-js/wiki/Collecting-log-files-for-Outlook-Add%E2%80%90ins-issues
Is it working on New Outlook on Windows?

You can share the files with us in a private GitHub repo and give access to exextoc.

hmaheshwariAsite commented 3 months ago

@neprasad-microsoft Steps To Reproduce on web or new outlook

Open new outlook or outlook on web browser and Select multiple emails and try to open the add in .

Problem : We are not able to open the web addin when multiple emails are selected , earlier it was working fine .

Expected Result We should be able to open the web addin and a ribbon should appear.

PFA video for your reference

https://github.com/user-attachments/assets/3b811df0-8c0b-4588-925b-3a5b8a4f9b05

hmaheshwariAsite commented 3 months ago

@neprasad-microsoft I have provided you the XML file through the git repository and given access to exextoc.

Please have a look

neprasad-microsoft commented 3 months ago

Hi @hmaheshwariAsite Which GitHub repo have you shared it on? Please add a link. Also, in the video I can see that the addin has an arrow next to the name, please click on it . This means it has more than one control associated with it. Can you also try to open Viva Insights and check if that opens?

hmaheshwariAsite commented 3 months ago

@neprasad-microsoft Git Repo Link - https://github.com/hmaheshwariAsite/Web-addin- Yes our addin has more than one control associated with it . I am able to open Viva Insights.

exextoc commented 3 months ago

Thanks for reporting this issue regarding multiselect. It has been put on our backlog. Unfortunately, we do not have a timeline to share at this point.

Internal Tracking Id: 4783021

rajnishasite commented 2 months ago

Hi @DivyaPatidar @neprasad-microsoft @exextoc is this issue been resolved?
As it is not replicable in my system and working fine. So Please confirm.

rajnishasite commented 2 months ago

@DivyaPatidar @neprasad-microsoft @exextoc Any update on this ?