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Microsoft Outlook Developer Documentation
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Addition of Singed Card is putting the mail into Junk #1026

Closed harsh-saini-E2842 closed 3 months ago

harsh-saini-E2842 commented 6 months ago

Hi,

I was testing the AMP using SignedCard, some month back when I was testing AMP using SingedCard it was working fine, but suddenly now when using AMP with a signed card I am facing the following issue.

  1. The card is not visible.
  2. Mails are getting into junk instead of inbox.

But if I remove the section part from the mail, then mail is getting placed in Inbox and card is visible.

Adding debug message for success { -"ActionableMessageStamping": { "Errors": [ ], -"Infos": [ "Card allowed for the sender" ] }, "CardEnabledForMessage": true, "ClientName": "OutlookWebApp", "ClientVersion": "20240405002.12", "InternetMessageId": "<826068859.2393.1713186731361@staging-produce-to-queue-common-server-deployment-blue-7bf9lq6l>", "EntityExtractionSuccess": false, "Error": "EntityDocument does not exist.", -"AdaptiveCardPayload": { "found": true, "type": "AdaptiveCard" }, -"MessageCardPayload": { "found": false, "type": null }, -"AuthHeader": { "results": "spf=pass (sender IP isXXXXXXX) smtp.mailfrom=XXXX.XXXX.com; dkim=pass (signature was verified) header.d=XXXXX.com;dmarc=none action=none header.from=XXXXX.XXXXX.com;compauth=fail reason=601", "authAs": "Anonymous" } }

Adding debug message for failure { "CardEnabledForMessage": false, "ClientName": "OutlookWebApp", "ClientVersion": "20240405002.12", "InternetMessageId": "<1919659874.2385.1713186682786@staging-produce-to-queue-common-server-deployment-blue-7bf9lq6l>", "EntityExtractionSuccess": false, "Error": "EntityDocument does not exist.", -"AdaptiveCardPayload": { "found": true, "type": "SignedAdaptiveCard_MicroData" }, -"MessageCardPayload": { "found": false, "type": null }, -"AuthHeader": { "results": "spf=pass (sender IP is XXXXXX) smtp.mailfrom=XXXXXXX; dkim=pass (signature was verified) header.d=XXXXX.com;dmarc=none action=none header.from=XXXXX.XXXXX.com;compauth=fail reason=601", "authAs": "Anonymous" } }

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