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OlivierZal / com.melcloud

MELCloud integration with Homey
GNU General Public License v3.0
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Accessing device settings crashes the Homey app #536

Closed harrykantas closed 2 months ago

harrykantas commented 2 months ago

On Ecodan Air-to-water https://github.com/user-attachments/assets/a5c2ac59-61e0-4891-9e6a-7a5524276a14

Tested on iOS IMG_5851

Please do let me know if you need more info.

OlivierZal commented 2 months ago

Hi @harrykantas, I'll have a look.

OlivierZal commented 2 months ago

@harrykantas, can you please provide olivier.zalmanski@me.com with a guest access from the official MELCloud app (mobile or web https://app.melcloud.com), so I can investigate?

I cannot reproduce on my side, and I suspect a Homey issue according to the logs displayed in the video (DeviceSettingsScene is not from my code).

OlivierZal commented 2 months ago

@harrykantas, also it could be useful to send me the app diagnostics right after a crash, and the screenshot of your device on this page: https://tools.developer.homey.app/tools/devices

OlivierZal commented 2 months ago

An issue from Homey seems to be confirmed: https://community.homey.app/t/intergas-incomfort-lan2rf-gateway-connection/13590/34?u=peter_kawa

So I'm closing this issue since resolution is not up to me: for now, as a workaround you can use the web app (https://my.homey.app), and I'll follow up with Athom for a resolution on mobile app.