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Ombi reports title is available, clicking view brings to unrelated show. #2921

Closed lordkitsuna closed 5 years ago

lordkitsuna commented 5 years ago

Describe the bug Ombi says that Captain marvel is available on my plex, its not. when i say view on plex it brings me to "Komori-san Can't Decline" an anime from 2015

To Reproduce Steps to reproduce the behavior:

  1. Go to 'search and look for captain marvel'
  2. Click on 'view on plex'
  3. See error

Expected behavior The movie shows up as not available as its not

Screenshots https://i.imgur.com/hBcbiPA.png https://i.imgur.com/r2GJfMM.jpg

Logs (Logs directory where Ombi is located) I do not see anything in the logs related to this

Desktop (please complete the following information):

Ombi Version (please complete the following information):

tidusjar commented 5 years ago

Ok, Stop Ombi, Delete your OmbiExternal.db, Start up Ombi then run the Plex Sync manually.

Does that fix it?

lordkitsuna commented 5 years ago

Sadly no, the db delete did make it request-able but once i did the sync it showed as available again. Links with the same show as well.

tidusjar commented 5 years ago

What does the metadata look like in Plex for the movie?

lordkitsuna commented 5 years ago

thats whats weird its not even a movie its linking up with its an anime series. The metadata in plex is all correct for the show so i am not sure why ombi thinks its captain marvel

Screenshot_20190411_002053
tidusjar commented 5 years ago

Can you please provide the XML for that?

You can do this by pressing the "..." -> Get Info -> View XML

lordkitsuna commented 5 years ago

sorry for the delay, i do not see a get info option under the ...

plex
tidusjar commented 5 years ago

Can you try and unmatch and then rematch? Then refresh the metadata?

lordkitsuna commented 5 years ago

Sorry for the long delay life takes over sometimes. I went ahead and did as you suggested but it does not appear to have fixed the issue ombi still sees it as captain marvel for some reason

stale[bot] commented 5 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.