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Ombi-app / Ombi

Want a Movie or TV Show on Plex/Emby/Jellyfin? Use Ombi!
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Run Importer Button does nothing #4010

Closed zotflix closed 3 years ago

zotflix commented 3 years ago

Describe the bug Run Importer button seems to do nothing.

To Reproduce Steps to reproduce the behavior:

  1. Click Configuration
  2. Click User Management
  3. Enable Import Plex Admin or Import Plex Users or both
  4. Choose Permissions (I enabled request Music, Movie, TV)
  5. Click Submit
  6. Get confirmation that Info was saved
  7. Click Run Importer
  8. Nothing. No error or confirmation.

Expected behavior Should import Plex users

Screenshots If applicable, add screenshots to help explain your problem.

Logs (Logs directory where Ombi is located) Attached log-20210129.txt

Desktop (please complete the following information):

Ombi Version (please complete the following information):

Additional context I checked around the web for a few suggestions. Only one I found for this issue was to open my firewall. I did. Port 5000 is open on the local network.

Thank you for your time in advance.

ombi-bot commented 3 years ago

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Have you looked at the wiki yet? https://github.com/tidusjar/ombi/wiki/
Before posting make sure you also read our FAQ.
Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Thanks!
Ombi Bot.

tidusjar commented 3 years ago

Are there users in the user management section?

On Sat, 30 Jan 2021, 4:26 am ombi-bot, notifications@github.com wrote:

Hi! Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format. Have you looked at the wiki yet? https://github.com/tidusjar/ombi/wiki/ Before posting make sure you also read our FAQ https://github.com/tidusjar/Ombi/wiki/FAQ. Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful. If we need more information or there is some progress we tag the issue or update the tag and keep you updated. Thanks! Ombi Bot.

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/Ombi-app/Ombi/issues/4010#issuecomment-770155046, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABSVULDPZ4Y7PJGKGP3P3J3S4OC65ANCNFSM4WZ5WLBA .

zotflix commented 3 years ago

There are now. I went to bed after I posted this and when I woke up it was populated. Guess it took some time for it to import them? Either way there was no acknowledgement than a task had started.

Thank you for the quick response.